Systems Analyst-Hartford, CT - Georgia IT Inc.

• Provide post go-live support - debug issues reported by end users teams, propose appropriate fixes for the issues and liaise with dev, QA and first/second level support teams to ensure smooth roll out of the fixes to production environment
• Translate Technology into Business Process Flows
• Develop new system instrumentation, monitoring and software deployment tools
• Enhance existing tools to make them more scalable and reliant
• Work with internal business to help them understand the issues that you are working on, their current impact and the proposed fixes

Required:

• 5+ years of IT experience
• Solid understanding and background in SDLC
• Background in .NET, Java, or Oracle development
• A structured, methodical approach and a delivery-focused attitude
• The ability to work within a team environment and be a team-player
• Strong problem-solving and multi-tasking skills
• Flexibility in working multiple shifts
• Ability to work in a fast paced environment.
• Excellent communication skills: written, spoken, presentation and listening - with ability to explain and interpret complex issues clearly.
• Possess the ability to document and communicate complex process flows.
• Proven experience in understanding the scalability of a growing business and implementing changes to deliver award winning customer support solutions in a dynamic high growth business.

Education

• Bachelor's degree in Computer Science/IT or equivalent experience required