Systems Analyst - Fidelity Resume Program - reacHIRE

Making a decision to return to work can be exciting and scary all at the same time. We get it 100% - many of us at reacHIRE are returners, too!!  And, we believe meaningful relationships formed along the way back to work should be built on communication and trust. Which is why our team of Program Managers are here to listen to your unique story and help you take the best next steps toward your next opportunity. We are excited to partner with Fidelity Investments for a 6-month return-to-work program starting in October 2024.

If you are a professional returning to work after a 2+ year career break or worked in part time or independent contractor roles, this could be the perfect opportunity! reacHIRE is invested in helping professionals return with confidence; providing the resources and support needed via Program Managers who will help guide and navigate the entire process alongside you. 

We know the confidence gap and imposter syndrome can get in the way of meeting amazing Returners, so please don’t hesitate to apply - we’d love to hear from you.

*Please note that this is a hybrid role and we are unable to consider candidates who would need to relocate for the program.

A successful systems analyst will be a key member of an agile delivery squad but is also involved in solutioning with our Squad Leads / Product Owners to gather & document business requirements, helping with current state analysis of our systems, helping define our technology solution, and partnering with QA in test case preparation. The role requires great collaboration with members of various business and IT groups throughout the life cycle of a product/application.

What You’ll Contribute Day-to-Day:

• Understand software development lifecycles and methodologies.
  Examine inter-dependencies between systems
• Conduct requirements analysis and create proposals for modifications, upgrades, or replacements to systems.
• Participate in the design of new computer systems and applications.
• Document requirements through analysis of existing business models, use cases, workflow analysis, and documents
• Understand and document interfaces between systems.
• Collaborate with the broader team to develop, deploy, and support key applications and features
• Assist in troubleshooting technical issues.
• Use agile methodologies to achieve requirements.
• Use requirements analysis information to make recommendations to system functionality and create stories to execute recommendations.
• Support the implementation and operations of systems.
• Provide support to business and technical partners throughout all testing phases, including triaging system defects in production and non-production environments.
• May consult with internal and external clients to present proposals.
• Work within the team to ensure committed deliverables adhere to the established schedule.

You’ll Be a Great Fit If You Have:

• Agile Methodologies: Understands the various agile methodologies and selects the appropriate methodology/combination of methodologies for the situation.
• Business Requirements Analysis: Recognizes, evaluates, and records the key requirements of a business problem that needs to be resolved or a business objective that needs to be met.
• Cross-Functional Collaboration: Collaborates with team members from different teams or functions to reach a common goal, or responsibility, or complete a project.
• Customer Alignment: Aligns the organization's goals and products to the values and needs of its customers.
• Information Technology (IT) Operations: Understands Information Technology (IT) practices and business approaches to operate within or manage IT Operations in a workable and sustainable manner.
• Information Technology (IT) Policies and Procedures: Develops and implements policies and procedures that guide Information Technology (IT) practices within the organization.
• Information Technology Service Management (ITSM): Designs, creates, delivers, manages, and improves the organization's Information Technology (IT) services it provides to its end users. Aligns IT processes and services with business objectives to help an organization grow.
• ITAcumen: Keeps abreast with trends, developments, and technologies within the field of Information Technology, locally and internationally. Understands the impact of these on the organization. Incorporates relevant trends to ensure organization's relevancy and competitiveness.
• Principles of Information Technology: Understands and implements the principles of information technology.
• Product Improvement: Improves an existing product, that is already marketed and sold to consumers, in a minor or significant manner, to gain new customers or provide increased benefits for existing customers.
• Product Management: Leads a product from the conception phase through to launch, focusing on features, business value, and the customer.
• Product Strategy: Defines clear goals and objectives of new and existing products. Uses these goals to guide the product roadmap.
• Quality Assurance (QA): Focuses on the maintenance of a desired level of quality in a service or product, with attention to every stage of the process of delivery or production.
• Technology Quotient: Adapts, manages, and integrates technology based on the need of the organization or the project. Takes full advantage of available technology and the opportunities they present.

It's An Added Bonus If You Have: 

• Advising: Offers recommendations on the best course of action to take and advises to support decision making that leads to delivery of outcomes.
• Building Relationships: Creates relationships with immediate team and across the organization characterized by a high level of acceptance, cooperation, and mutual respect. Forms relationships outside of the organization that supports individual growth and/or business success.
• Business Case Reasoning: Details the core business benefit of a project to justify the expenditure, cost, benefits, return on investment (ROI), opportunities, and risks. Explains how the project aligns with strategic goals in the organization to support the justification.
• Creating Purpose: Sets a direction and vision for others and aligns others to broader goals and organizational objectives. Creates a sense of shared purpose.
• Data Savvy: Identifies key information and data as well as relationships between different pieces of information. Uses business-related data presented in graphs, tables, and reports to generate solutions to a variety of problems, using statistical or other spreadsheeting skills.
• Problem Solving: Leverages knowledge, previous experience, and skills to identify the crux of an issue and creates a workable solution to resolve problems. Understands verbal or numerical information and how to make reasoned decisions based on this analysis.
• Process Improvement: Develops and implements improved processes and procedures to increase efficiencies or to meet business requirements.
• Project Management: Manages projects from end to end including scoping, resource allocation and management, project planning, task assignment and tracking against project plan, assessing risks as well as project reporting. Ensures projects are delivered on time and under budget.
• Technical Credibility: Demonstrates depth of knowledge and skill in a specific technical, functional, or professional area. Expertise in a particular process, function, technology, machine, material, or type of equipment. Leverages this knowledge to solve specific problems. Acquires and applies new skills to remain up to date in their area of expertise.

reacHIRE is changing the trajectory for individuals in the workplace by partnering with forward-thinking companies. reacHIRE believes a career break shouldn't be a career breaker. At the end of the program, you may be eligible for full-time or extended contracting work, but it is not guaranteed. Either way, you’ll become part of the reacHIRE team, join with a cohort of fellow Returners, and we will provide 360-degree support via Aurora, along with a dedicated Program Manager to ensure your success every step of your journey back to work!

Our return-to-work program participants come from all walks of life, and so do we. At reacHIRE, the sum of our individual differences, life experiences, and self-expression is what makes us great. Be you and reach higher!

Please note:

• reacHIRE will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. For assistance with your application please contact: Sarah White at swhite@reachire.com.
• reacHIRE is unable to sponsor program participants for the duration of our return-to-work programs.

What’s great about working at Fidelity Investments?

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.