Systems Analyst - American Technology Consulting

Systems AnalystAtlanta, GA (Onsite)ContractJob Description: *Local Candidates only* *On-Site required from day 1* *3 month contract* Job Summary: Imaging, deployment & technical support of laptops, desktops & peripherals toin-house & remote customers. Configure & support desktop applications & ensureconfigurations comply with IT policies. Date backup & restore, hardware surplus. Must be organized, capable of managing time wisely, and proficient, whilesupporting staff members by answering helpdesk phone calls, work internalhelpdesk tickets submitted by staff members on daily basis, communicate withstaff and complete helpdesk tickets in a timely manner. Responsible for managing, troubleshooting, licensing, updating hardware andsoftware assets on local machines. This position will provide field support to include, but not limited to: Onsitetroubleshooting through diagnostic techniques and pertinent questions and assistin the development and writing of technical documentation manuals. Must have great customer service and problem-solving skills. Must be able to pass an MVR for the purpose of driving a DCBOH vehicle toperform the essential functions of the position and to support remote centers. General Skills: • Working knowledge with active directory, DNS, and DHCP • Experience with troubleshooting network connectivity issues in both LAN andWAN environments • Experience imaging and deploying laptops • Experience providing desktop/laptop computer hardware support • Setup and install computers for New Hire On-Boarding’s and Off-Boarding’s • Experience supporting remote workers and troubleshooting VPN and remotetechnology issues • Experience with Bitlocker encryption, antivirus, and malware/spyware removalsoftware • Proficiency in Microsoft Office 365 (Enterprise) applications. • Expertise in Windows Server 2016 and above. • Working knowledge of VMware ESXi and vSphere, preferred • Working knowledge with Palo Alto Firewalls, preferred • Working knowledge with Mitel Telephony System, preferred • Strong oral/written communication and listening skills. • Strong attention to detail. • Strong analytical and problem-solving skills. • Can work effectively with a team or independently. • Can work well under pressure with ability to prioritize effectively. • Strong ethical orientation with ability to maintain confidential information. Qualifications: •Bachelor's degree in Computer Applications Computer Technology or relatedfield OR Associate's degree in Computer Applications Computer Technology or relatedfield AND Three years of related experience.