Systems Analyst - Core Banking (Hybrid) - Jenius Bank
Charlotte, NC 28202
About the Job
Join our mission to create a completely new, 100% digital bank that uses consumer feedback to truly meet customers’ best interests. Jenius Bank, a division of SMBC MANUBANK, and a member of SMBC Group, is being built by a close-knit and fun-loving team of financial services professionals and technology experts who came together for the challenge of building a full-service digital bank from scratch. We’re committed to doing it the right way for the customer and are growing rapidly. To learn more about our relationship to our parent company, visit our website.
The anticipated salary range for this role is between $97,000.00 and $156,000.00. The specific salary offered to an applicant will be based on their individual qualification, experiences, and analysis of current compensation paid in their geography and the market for similar roles at time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC MANUBANK offers a competitive portfolio of benefits to its employees.
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Jenius Bank is strategically scaling up a portfolio of products and building extraordinary experiences. In 2023, we launched our first two products reaching $1 billion in deposits and over $700 million in loans, all before Jenius Bank’s first anniversary. We don’t plan to slow down, with ambitious growth plans and the capital necessary to execute a multi-year strategic plan. We have a start-up mindset paired with SMBC Group’s 400 years of history. SMBC Group has more than 150 offices and 86,000 employees worldwide in nearly 40 countries and is committed to creating new business to better serve customers in the rapidly evolving digital environment. Join us on the journey that has caught the attention of the Banking Dive, and more to reinvent banking where smarter banking translates to a richer life.
SUMMARY:
We are seeking a highly skilled Systems Analyst with extensive experience in the FIS MBP ecosystem and Digital One application. This role is crucial for ensuring seamless integration and management of our systems, and it requires a proactive and structured individual who can navigate complex technical environments and drive impactful solutions.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Change Request Process:
- Coordinate enhancement requests with the product team and Financial Analyst, providing technical guidance for change requests. Serve as the primary point of contact for all change requests, ensuring they are evaluated from banking, technical, and business perspectives.
System Integration:
- Collaborate closely with technology, product, and experience leaders to define integrations within core banking.
- Contribute to the implementation of core banking FIS solutions by collaborating with the product team.
- Define and document technical specifications of core banking FIS integrations used by Jenius Bank.
- Coordinate and facilitate core banking and Digital One integrations across Jenius initiatives from a technical perspective.
- Ensure timely receipt and integration of daily files from FIS, addressing and resolving any system integration issues that arise.
Escalation Management:
- Act as the escalation point for daily operational issues, promptly addressing and resolving escalations to maintain smooth operations.
- Escalate blockers and issues to FIS and manage escalations effectively.
Project Coordination:
- Serve as the day-to-day project coordinator, partnering with the FIS point of contact.
- Provide coordination and backup to the project release manager to ensure code releases for production incidents are tested and coordinated in lower environments and aligned with Sprint Releases.
- Coordinate UAT around defects in partnership with the Testing team.
Compliance and Audit:
- Monitor, evaluate, and execute audit processes to ensure compliance with organizational standards and regulations.
Agile Practices:
- Provide guidance and representation during Story Grooming, Standup, Sprint Planning, and Demo Sessions as needed.
- Make recommendations and direct improvements to the software development lifecycle process.
Strategic Contribution:
- Contribute to the overall core banking solution strategy for digital bank implementation to meet the organization’s business requirements.
POSITION SPECIFICATIONS:
- 3+ years of experience in an Analyst role in Banking.
- Banking/Financial Services experience is a must.
- Experience with banking ecosystems and system integration.
- Proficiency in standard office software such as MS Office, Visio, and JIRA.
- Working knowledge of banking concepts, such as ACH/EFT processing, Deposits, Lending, and GL.
- Excellent verbal and written communication skills for audiences at various levels in the organization, e.g., executive management, individual contributors.
- Excellent analytical, decision-making, problem-solving, interpersonal, team, customer service, negotiation, conflict management, and time management skills.
- Previous experience in an Agile environment for banking, financial services, or credit card services preferred.
- Bachelor’s degree in computer science, information systems, business administration, or another related discipline.
- Solid skills in testing APIs using tools like Rest , Postman, and writing automation scripts for API tests.
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
CCPA DISCLOSURE
Personal Information Collection Notice: This notice contains information under the California Consumer Privacy Act (CCPA) about the categories of personal information (PI) of California residents that SMBC MANUBANK collects and the business or commercial purpose(s) for which the PI may be used. We do not sell PI. More information about our collection and use of PI may be found in our CCPA Privacy Policy at https://www.smbcmanubank.com/privacy/ccpa-disclosure. Persons with disabilities may contact our Customer Contact Center toll-free at (877) 560-9812 to request the information in this Notice in an alternative format.