Systems Administrator - Mission Veterinary Partners

Mission Veterinary Partners (MVP) is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law. We embrace diversity and are committed to creating an inclusive environment for all employees.  

Job Summary: Our organization is seeking a dedicated and insightful Systems Administrator to join our team, with a particular focus on enhancing and analyzing our recruitment processes within the veterinary industry. This role will be pivotal in configuring, managing, and utilizing our Applicant Tracking System (ATS), ICIMS, not just as a tool for tracking applicants but as a Customer Relationship Management (CRM) platform to help us strategize and attract high-quality candidates from the veterinary sector. The successful candidate will be in partnership with the HRIS Analyst and be instrumental in creating efficient workflows, generating and analyzing reports for actionable insights, and ensuring a seamless and effective recruiting experience for both candidates and our hiring teams. 

Travel required:Intermittent (less than 25%) 

Essential Functions:  

• Maintain and uphold the Core Values and Mission Statement of MVP. 
• ATS and CRM Administration: Efficiently manage, and utilize, all aspects of the ICIMS platform, focusing on both its ATS and CRM functionalities, to enhance the recruitment process specifically tailored to the veterinary industry. 
• Industry Insights: Leverage ICIMS CRM capabilities to gain deep insights into the veterinary market, identifying trends and opportunities to attract top talent. 
• Strategic Sourcing: Develop and implement strategies for engaging high-quality candidates from the veterinary field, utilizing the CRM for targeted outreach and engagement. 
• Reporting and Analytics: Generate and analyze detailed reports from ICIMS to understand recruitment effectiveness, candidate engagement, and recruiting funnel to inform strategic decisions. 
• Data Management: Perform accurate data entry and management, ensuring the CRM database is current and comprehensive for effective talent sourcing and engagement.

• Troubleshooting and Support:Using email, Teams messaging, and a ticketing system, act as the go-to support for ATS and CRM-related queries from hiring managers and recruiters, ensuring smooth operation and user satisfaction. 
• Process Improvement: Continually assess and refine recruitment workflows and practices to improve efficiency, candidate experience, and success in attracting veterinary professionals. 
• Vendor and Partnership Engagement: Work with external partners and job boards relevant to the veterinary industry to enhance recruitment efforts and manage system integrations. 
• Onboarding Support: Collaborate with People Solutions, Learning and Development, and hiring managers to facilitate a smooth and welcoming transition for new hires. 

• Process Improvement: Identify opportunities to streamline and improve the recruitment and onboarding processes. Implement best practices to enhance efficiency and effectiveness in the recruiting coordination function. 
• Team Collaboration: Collaborate with the broader Recruiting team to ensure a cohesive and consistent approach to talent acquisition. 
• Candidate Experience Enhancement: Contribute to the development and implementation of strategies to enhance the overall candidate experience. Collect and analyze feedback from candidates to identify areas for improvement. 
• Compliance: Stay informed about relevant employment laws and regulations. Ensure compliance with company policies and legal requirements throughout the recruitment process. 

Additional Functions: 

• Performs other related duties as assigned. 

Required Knowledge, Skills and Abilities: 

• Experience supporting and administering recruiting platforms and tools. Experience in system configuration, implementation and troubleshooting. 
• Strong problem-solving skills and a proactive approach to issue resolution. 
• Exceptional organizational and data management skills, with meticulous attention to detail. 
• Excellent communication and interpersonal abilities, with the skill to interact effectively across all levels of the organization. 
• Experience in developing and maintaining partnerships with external vendors and platforms. 
• Strong understanding of the end-to-end recruitment process. 
• Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously. 
• Efficient time management to meet tight deadlines. 
• Ability to identify and address challenges in the recruitment process. 
• Proactive approach to solving problems and improving processes. 

• Flexibility and adaptability to changing priorities and needs. 
• Willingness to take on new responsibilities and challenges. 
• A customer-centric mindset, providing a positive experience for both candidates and internal stakeholders. 
• Proficiency in Microsoft Office (Word, Excel, PowerPoint). 
• Familiarity with HR software  

Required Education and Experience: 

• Bachelor’s degree in Human Resources, Business Administration, or related field, proven experience in talent acquisition or HR administration, with a solid understanding of ATS and CRM platforms, preferably ICIMS. 

Preferred Education and Experience: 

• Strong preference for candidates with experience or knowledge in the veterinary industry. 

Physical Requirements: 

• Prolonged periods of sitting at a desk and working on a computer. 

Reasonable Accommodations 

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation in order to perform the essential functions of a position, please send an e-mail to benefits@mvetpartners.com and let us know the nature of your request and your contact information.