Systems Administrator - U.S. District Court - District of Arizona

POSITION OVERVIEW
This position is part of a consolidated Systems Technology Division and reports to a Systems Technology Division Manager. The incumbent provides specialized technical support for judicial staff, Clerk’s Office, U.S. Probation, and U.S. Pretrial Services units located throughout the District of Arizona in the areas of local and wide area network hardware, operating systems, and software.

The Systems Technology Division is responsible for the computer systems, telecommunications infrastructure, and new technology for the District of Arizona, encompassing four locations and approximately 600 users in the Clerk’s Office, U.S. Probation, U.S. Pretrial Services, and judges’ staff. Applications and data are housed on Microsoft Windows and Linux servers. VMWare is utilized for virtualization of internal Windows server instances which reside on a Storage Area Network. Systems Technology provides support for large-scale implementations of IP-based voice telephony and video teleconferencing and supports IP-connected courtroom and conference room digital audio-visual technologies.

REPRESENTATIVE DUTIES

• Assist with network systems, including file server and user account administration, backup management, disaster recovery and connectivity problem solving. 
• Coordinate administration of user accounts, permissions, and policies applied via Active Directory.
• Perform systems administration tasks, including server configuration, group policy administration and user account administration.
• Participates in the creation, maintenance, and enhancement of data backup and recovery procedures and practices including network performance, security, end point protection, web usage/monitoring, design and acquisition of servers, switches, and other related components.
• Provide assistance with server troubleshooting and triage during service failure scenarios and participate in detailed investigations to determine root cause and corrective actions.
• Ensure effective and efficient server maintenance and operations workflow and practices to help improve availability and performance of systems and dependent environments. Perform system start-up and shut down procedures. 
• Administer systems mangement appliances to deploy agents, scripts, patching, and operating system images for endpoints.
• Analyze and research procurement needs relating to the purchase of new server hardware and dependent accessories including software utilities and backup tapes. 
• Assists with automated management systems for development and deployment of system images.  Develop and maintain current and working standardized images.
• Diagnose hardware and custom off-the-shelf software problems and replace defective components or design software fixes. 
• Assist with technical support and maintenance of telephone systems, courtroom technology and audio/visual systems, as required.
• Prepare written procedures for users and Systems staff. Provide training on the use and support of computer systems and programs.
• Create and maintain systems documentation. 
• Perform other related duties as required.