Systems Administrator I - Basic American Foods

Systems Administrator I - Moses Lake, WA

The Systems Administrator I's role is to ensure proper computer operations so that employees can accomplish organizational tasks. This includes receiving, prioritizing, documenting, and actively resolving employee help requests. He or she must also coordinate between the company and external vendors regarding IT-related infrastructure.

Key Responsibilities

1. Provide support and resolve Information Technology related problems for end users. Monitor and log help desk and respond quickly and effectively to tickets. Identify and escalate situations requiring urgent attention.
2. Manage the deployment of workstations, laptops, printers, and mobile devices.
3. Perform timely workstation hardware and software upgrades.
4. Minimize risk to the business by ensuring a secure client infrastructure.
5. Assist with maintaining critical 24/7 manufacturing network and systems infrastructure.
6. Assist with the management of cloud and on-premises business systems and document procedures and processes.

What We Offer to Employees

Phenomenal Benefits: Competitive medical, dental, and vision insurance plans, 401(k) with profit sharing, a generous time off program, life and disability insurance, adoption assistance, a scholarship program for children of employees, and an employee assistance program for you and your family.

Competitive Compensation: This is a non-exempt role and eligible for overtime. The expected pay range for this role is between $31.25-$36.00/hour, although a final salary offer is dependent on the candidate's experience level and skill set.

We're Looking for Someone With:

• Bachelor's degree in Information Technology or related field; or 5 years of related experience; or equivalent combination of education and experience
• Experience providing help desk support
• Excellent working knowledge of Windows 10/11 and Office 365
• Excellent communication skills
• Experience with Office 365 user management
• Experience with Microsoft Teams
• Knowledge of Microsoft Azure and Microsoft Active Directory
• Experience with infrastructure support, configuration, and troubleshooting
• Experience with printer hardware support

Work Environment and Physical Demands

• Primarily an office environment within manufacturing facilities, and occasionally in the manufacturing environment near machinery and heavy equipment.
• Ability to view computer monitor at close distance for extended periods of time
• Occasionally move or lift up to 50 pounds
• Occasional travel of up to 10%
• Frequent use of hands and fingers for typing
• Consistently speaking with people via email, in-person, or phone

This position is onsite in Moses Lake, Washington. This position is not eligible for relocation assistance.

Who We Are

What makes an amazing meal so great? The people who create them - those in kitchens and dining rooms everywhere who work hard to plan, prepare, and cook every dish to perfection. They're heroes in our eyes, and it's our job to set them up for success. We are proud of our 85-year history, and we credit success to our startup mentality and strategic focus on providing tasty and innovative products to kitchens, cafeterias, and dining rooms throughout America. Our supportive and collaborative culture is driven by our mission - to make mealtime victories happen every single day.

At BAF, we are an equal-opportunity employer. We value diversity and strive to create a supportive and inclusive community of individuals committed to helping each other and our company thrive. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.