Systems Administrator - Caribou Thunder

Caribou Thunder

Building Tomorrow, Grounded in Legacy

For decades, Caribou Thunder has been a Woman, Native American, Minority Owned, WOSB, SDB, SBA, HUBZone Certified small business, at the forefront of advancing national security programs through engineering services excellence. We have a proud and enduring heritage in providing innovative solutions to the Department of Defense (DoD), embedded as a trusted partner in safeguarding the nation"s most critical assets. Our deep-rooted expertise is built on engineering ingenuity, where each project reinforces our unwavering commitment to the security and defense of the United States of America. From cutting-edge technologies to mission-critical systems, we continue to evolve and push the boundaries of possibility, all while staying true to the values, integrity, and principles that have guided us from day one.

When you join Caribou Thunder, you're not just contributing to the future, you're becoming part of a legacy that has played a vital role in protecting our nation for decades. Together, we continue to shape the future of defense, one innovative solution at a time.

System Administrator

(Junior – Mid/Senior Levels)

Location: MD

Requisition#: 0283

Salary: $80k - $150k

Clearance: Active Top Secret SCI clearance with a full-scope polygraph

Education: Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent experience

Experience: 5-15+ Years

OVERVIEW

Caribou Thunder is seeking a motivated System Administrators to join our team. You will be responsible for managing and maintaining the computing infrastructure, networks, and systems critical to software development and operational processes. Ensuring the stability, security, and efficiency of servers, databases, and network resources by implementing best practices in system configuration, patch management, and monitoring. This role involves supporting development environments, troubleshooting technical issues, and collaborating with software engineers and cybersecurity teams to optimize performance and safeguard data. The Systems Administrator also plays a key role in automating processes, performing regular system updates, and providing end-user support, enabling a reliable and secure platform for continuous software development and deployment.

REQUIREMENTS

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring, and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems. Provides support for the escalation and communication of status to agency management and. internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

Junior

1. Provide support for implementation, troubleshooting and maintenance of IT systems.

2. Provide Tier I (Help Desk) problem identification, diagnosis, and resolution of problems.

3. Manage the daily activities of configuration and operation of IT systems.

4. Aid users in accessing and using IT systems.

5. Provide Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems.

6. Provide support to IT systems including day-to-day operations, monitoring, and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

7. Provide support for the escalation and communication of status to agency management and internal customers.

8. Optimize system operations and resource utilization, and perform system capacity analysis and planning.

Mid

9. Provide in-depth experience in trouble-shooting IT systems.

10. Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.

11. Provide support for the dispatch system and hardware problems and remains involved in the resolution process.

12. Configure and manage UNIX and Windows (or other applicable) operating systems and install/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.

Senior

13. Support the design of systems, mission architecture and associated hardware.

14. Possess a working knowledge and understanding of system administration interdependencies as part of Service Oriented Architecture (SOA)

15. Analyze and resolve complex problems associated with server hardware, applications, and software integration.

QUALIFICATIONS

Junior-Level

1. Five (5) years" experience as a System Administrator in programs and contracts of similar scope, type, and complexity is required.

Mid-Level

2. Ten (10) years" experience as a System Administrator in programs and contracts of similar scope, type, and complexity is required.

Senior-Level

3. Fifteen (15) years" experience as a System Administrator in programs and contracts of similar scope, type, and complexity is required.

BENEFITS

That Empower You and Your Family

"Your future, your flexibility, your well-being. We invest in you."

At Caribou Thunder, we understand that our employees are the most valuable asset, and we're committed to creating an environment where you can thrive both at work and in life. That's why we offer a comprehensive benefits package designed to support your health, well-being, and professional growth:

Premium Health, Dental, and Vision Insurance: Protect your health and your families with our top-tier coverage.401(k) - 4% Company Match: Secure your financial future with our competitive retirement plan.Flexible Paid Time Off (PTO): Recharge and refresh with ample PTO to ensure you have time for the things that matter most.Flexible Work Schedule: We know that life doesn't fit into a 9-to-5 box, so we offer the flexibility you need to balance work and life commitments.Competitive Salaries: We believe in rewarding talent with compensation that reflects your skills, experience, and market value.Educational and Certification Reimbursement: Invest in yourself with our support for continuing education and certification programs, helping you grow in your career.Professional and Career Development: We're dedicated to your growth, offering resources and opportunities to advance your career.Work-Life Balance: Our culture prioritizes balance, ensuring you have time for your personal life, your family, and your passions outside of work.Traditional Family Values: We believe in fostering a workplace that supports and respects family life, reflecting the values that matter most to you.Support for Military Leave: We proudly stand with our military personnel and their families, offering full support for those on active duty, reserve, or transitioning from service.Community Involvement – Indigenous Minds Non-Profit Organization: At Indigenous Minds, we are dedicated to empowering Indigenous youth across America who face financial challenges and are at risk of being left behind. Our mission is to provide these young individuals with life-changing opportunities, paving the way for successful careers in national security, defense, and related industries.

By joining our team, you will contribute to a cause that extends far beyond the workplace. Every day, you'll help build brighter futures by offering resources, mentorship, and internship opportunities that connect Indigenous youth with the skills and networks they need to thrive in careers that safeguard our nation. We believe that by investing in the potential of Indigenous youth, we are not only transforming their lives, but also enriching the communities they represent and strengthening the fabric of our national security.

Together, we strive to ensure that these young minds—so often overlooked—are given the tools and support to reach their full potential and become the leaders of tomorrow.

"Your family, your career, your future—supported every step of the way."

Your well-being, family, and professional development are at the heart of everything we do. Experience Caribou Thunder who values both tradition and innovation, where you can build a rewarding career together with us.

JEDI, VETERAN and MILITARY PASSIONATE EMPLOYER

As champions of Justice, Equity, Diversity, and Inclusion (JEDI), we are enthusiastic about creating a workplace where every voice is heard, and every perspective is valued.

We proudly support and honor those who have served. Veterans and military service members bring unparalleled dedication, leadership, and a mission-driven approach to our team. If you are a veteran or transitioning service member, we want to partner with you to build a future where your skills can make an impact. We are committed to providing equal opportunities for all individuals, regardless of race, gender, age, disability, or background. This commitment extends to fostering an inclusive culture where everyone has the chance to grow, lead, and innovate.

At Caribou Thunder, we don't just value diversity – we live it every day, ensuring that everyone has the opportunity to thrive, contribute, and lead with purpose. We welcome those who share our passion for creating positive changes and are eager to take part in our journey of service, excellence, and empowerment.

Together, let"s build a future that honors the past and drives toward a more inclusive and innovative tomorrow.

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