Systems Administrator - Technica Corporation

About Technica: 

At Technica Corporation, our goal is to provide exceptional professional services and innovative technology solutions that meet or exceed our customer’s expectations. We specialize in a wide range of advanced information technology solutions from Systems Engineering to Information Assurance, and from Software Development to Product Solutions. From our locations across the DC Metro area, San Antonio, Texas and Huntsville, Alabama, we provide technological subject matter expertise, program management and business process knowledge as a trusted advisor in support of our Department of Defense and other Federal Agency customers.

As a Systems Administrator supporting the NIH you will be working directly with scientists to support them with their application, server, and networking needs. The selected candidate will collaborate with other architecture and engineering subject matter experts to support the needs of the customer.

Specific Program Responsibilities

• Manage and provide operational support of data availability and retention systems such as server and SAN based backups and enterprise level backup solutions
• Create SDS folders using PowerShell script navigating to Vast web interface
• Explain provided solutions
• Interface with scientists and program personnel to solve problems in creative ways, with minimal impact to the researchers’ projects or time
• Reference SOPs to troubleshoot problems and go through the correct processes
• Identify and draft updates to SOPs that our outdated and work with Tech Lead to get approved
• Participate in ITMB, SCRUM and other customer meetings
• Lead meetings when required
• Install various applications on computers and troubleshoot legacy scientific applications
• Support lab systems that use a NVIDIA A100 HPC machine; use Rocky Linux to run NoMachine and Slurm
• Work trouble tickets within the specified SLAs
• Install hardware and software as required
• Monitor and manage system resources, including CPU usage, disk usage, and response times to maintain operating efficiency
• Perform systems security administrative functions, including creating user and equipment profiles and accounts
• Other duties may include setting up administrator accounts, maintaining system documentation, tuning system performance, installing system wide software and allocating mass storage space
• Plan and carry out assignments independently providing solutions to technical problems of moderate scope or complexity

The position is full-time onsite located in Bethesda, MD at a customer site, but will require travel to other facilities.

• Bachelor’s degree in IT or related technical discipline, and/or equivalent education and experience
• Minimum of 2 years systems administration experience
• Skills and experience in Windows, Mac, Linux OS
• Proven networking knowledge
• Knowledge and skills with Rocky Linux, Powershell, Python and ServiceNow        
• Prior experience in application installation, PATH
• Must be able to lift and move servers and boxes weighing approximately 30 - 40 lbs.
• Position will require standing, sitting, bending and walking within and between multiple NIH campus buildings

• Prior experience providing service support to high-level scientists and researchers
• Strong interpersonal and communication skills
• Quick learner and adaptability/flexibility

EQUAL EMPLOYMENT OPPORTUNITY

It is Technica's policy to affirmatively support Equal Employment Opportunity (EEO) for all qualified individuals without regard to color, gender, religion, creed, national origin, age, race, disability, gender identity, genetic information, sexual orientation, marital status, veteran status or any other characteristic protected by law. This policy covers all aspects of the employment relationship including recruiting, hiring, compensation, assignment, promotion, transfer, training, working conditions, employment longevity, retirement, employee benefits and termination.

Technica's EEO philosophy promotes equal employment opportunity throughout the organization. Any form of unlawful employee harassment based on the above mentioned characteristics is prohibited. Equal Opportunity Employer Minorities/Women/Vets/Disabled/Gender Identity/Sexual Orientation.