Systems Administration - Sunrise Systems Inc

Senior Systems Administrator

temp position to full-time employee after a period of 6-9 months

Phoenix, AZ, 85012

Hybrid/ Remote
(Check It's primarily remote, but they will need to come into the office as needed, as well as for the first three days of their employmen)

Position Description :

The position duties include:

• Working closely with other IT teams including Information Security, Service Desk, Quality Assurance, Production Support and product vendors to plan, deploy and sustain a stable, highly performing and available infrastructure and application environment.

• Ownership/oversight and hands-on planning, deployment and operational upkeep of ASRS' infrastructure and applications.

• Proactive monitoring, identification and resolution of the most complex infrastructure and application problems.

• Promoting and advancing team efficiencies and capabilities through DevOps/automation improvements.

• Additionally and as needed:

• Maintain timely, accurate and complete documentation and desk procedures for systems and team functions.

• Identify and remediate security vulnerabilities.

• Administration and management of:

• Multi-tiered COTS applications • Public-cloud services • Physical and virtual servers • Mid-tier storage arrays and SAN • Security appliances • Active directory and group policy • Secure remote access, remote desktop/VDI • Adherence to Incident, Problem, Configuration and Change Management processes and controls. • Perform IT Service Management functions including creating tickets, communicating directly with users/IT staff, fielding incident escalations, performing troubleshooting operations and thoroughly documenting progress/status. • ASRS' intent is to transition this temp position to full-time employee after a period of 6-9 months. Long-term temporary status is not an option.

Skills Required

Multi-tiered COTS applications

Public-cloud services

Physical and virtual servers

• Thorough understanding of multi-tiered application architecture.

• Technical knowledge of Microsoft Windows Server and client operating systems.

• Technical knowledge of Linux Server operating systems.

• Ability to automate operational tasks and routines using PowerShell and/or other automation platforms/methods.

• Proven customer service skills and ability to work professionally and effectively with all levels of staff.

• Proven organizational skills.

• Demonstrated problem-resolution skills and analytical/critical thinking abilities.

• Ability to work within established operational policies and guidelines.

• Ability to work independently with minimal supervision.

• Ability to adapt to the changing needs of the agency.

• Experience working in a 24x7, mission-critical enterprise public cloud and on-premises data center environment.

Education Required

• One or more relevant industry-accepted certifications related to the following technologies: AWS, Cisco, Microsoft, VMWare, etc.

• BS in Computer/Information Systems and/or five years of experience as a server/network administrator in a medium-large enterprise.