System Administrator - Eclaro
West Lebanon, NH 03784
About the Job
Systems Administrator
Job Number: 24-01816
Job Number: 24-01816
Use your skills where innovative technology solutions begin. Eclaro is looking for a Systems Administrator for our client in West Lebanon, NH.
Eclaro’s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you’re up to the challenge, then take a chance at this rewarding opportunity!
Position Overview:
Eclaro’s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you’re up to the challenge, then take a chance at this rewarding opportunity!
Position Overview:
- Responsible for providing quality technical and operational support for all technologies of the bank by supporting the vast collection of client’s software applications, assisting the Network Administrator with the local and wide area networks, and assisting with a wide variety of other related technical issues.
- Serves as the primary technical contact for all users and escalation of all unresolved problems and potential risk to senior team members.
- Responsible for analyzing and identifying trends and devising preventive solutions.
- In addition, assists in all areas of operations and application support, including the creation and maintenance of various training materials and documentation for staff on all applications and solutions used by the bank.
- Will also be a part of the Disaster Recovery, Business Continuity, and Incident Response Plan Team.
Responsibilities:
- Maintain documentation of standard configuration for software applications
- Upgrade installed software for bank servers.
- Maintain and support the technical aspects of our help desk and call database.
- Troubleshoot and repair server application operations.
- Maintain network user accounts and sharing privileges.
- Document and track asset information for application software.
- Facilitate purchasing of approved network-related equipment and software.
- Work with our multiple vendors, as needed.
- Support Voice over IP communications network technical needs.
- Assist with anti-virus, anti-spam, anti-malware and network security updates.
- Administer the SharePoint/ Intranet website.
- Assist with technical training of end-users on software applications.
- Document and maintain functions and duties in client's standard format.
- Other duties as assigned.
Required Skills:
- Organizational skills
- Ability to multi-task and prioritize
- Problem-solving skills, ability to read, analyze, and interpret technical procedures, and to write corresponding instructions
- Professional communication skills, both orally and written
- Tracking and prioritizing issues and projects.
- Must have a solid understanding of computer technologies, software applications, and an ability to learn and to understand technical processes and issues and solutions with ease.
- Extensive knowledge of Microsoft operating systems, including Windows 10 and 11, and Windows Server 2016, 2019 and 2022.
- Read, analyze and interpret technical procedures and/or governmental regulations.
- Write reports and procedure documentation.
- Speak, write clearly and concisely to efficiently and effectively manage tasks.
- Ability to effectively present information and respond to questions from groups of managers, clients, and end-users.
Qualifications:
- BS in Computer Science preferred, or equivalent experience
- 3+ years of prior advance network support-related experience
- 3-5 years' experience in a financial services organization preferred
- Certifications from CompTIA, Network+, A+, and a CCNA Collaboration
- Knowledge of Microsoft's Active Directory and Network Domains6.
- Experience working with Microsoft O365
- Extensive knowledge of Cisco IP Telephony and Collaboration
- Extensive knowledge of LANs and WANs
- Certifications with system administration
- Certification with system security
If hired, you will enjoy the following Eclaro Benefits:
- 401k Retirement Savings Plan administered by Merrill Lynch
- Commuter Check Pretax Commuter Benefits
- Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro
If interested, you may contact:
Homer Ballega
homer.ballega@eclaro.com
2013759070
Homer Ballega | LinkedIn
Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
Source : Eclaro