System Administrator SA1 A4 SC1 - Emonics, LLC
Mechanicsburg, PA 17050
About the Job
Short Description:
System Administrator SA1 A4 SC1
Complete Description:
***This requisition requires an in-person interview at the work site (DOC Central Office, 1920 Technology Parkway, Mechanicsburg, PA 17050).***
***Start date for this position is as soon as possible pending a compliant PATCH and passing the DOC-related background check.***
***This requisition's current PO is funded through 6/30/25, but will be extended. Contract end date is dependent on the final schedule and projected needs. Historically additional funding should then last a year and occur from 7/1/25-6/30/26. ***
***Do not resubmit candidates from previously released req # 737705.***
Work Location: Public Safety Delivery Center - Dept of Corrections
1920 Technology Parkway, Mechanicsburg, PA 17050
Remote work is an option but is not a guarantee. After 6 months of on-the-job training, the manager will make the final decision of whether to allow this, based on job performance and understanding of the role.
Description of Duties
" Able to coordinate, communicate, document, track progress and status on initiatives.
" Familiarization with project management concepts
" Responds to management's special requests for asset information.
" Maintains, tracks, and prepares Chain of Custody documentation for all end-of-life equipment returned for surplus.
" Prepares surplus equipment for proper disposal in accordance with DGS / PSDC requirements.
" Recommends and coordinates IT asset replacements, upgrades, and enhancements schedules.
" Develops, documents, and initiates processes that involve IT asset installations, relocations, and changes.
" Provides technical guidance on IT assets for procurement documents and agency requisitions preparation.
" Responds to Service Desk tickets requiring Level 2 asset management attention.
" Provides technical services to analyze, recommend, and implement proposed new phases of the ServiceNow Asset Management module.
" Processes ServiceNow updates and reconciliations identified through physical inventory reports returned from the field.
" Provide level 2 troubleshooting and technical problem resolution related to PC hardware, software and peripherals. Utilizes ServiceNow to identify, track and resolve issues.
" Utilizes Microsoft Systems Center Configuration Manager to run available hardware and software reports.
" Create documentation for technical staff and end user.
" Utilizes Microsoft Systems Center Configuration Manager to image laptop and desktop hardware.
" Familiar with video conferencing platforms, conference room VC setups, troubleshooting.
" Familiar VMware Virtual Desktop Infrastructure
" Utilizes AirWatch WorkspaceOne to perform administrative tasks, such as reporting and compliance for Windows modern managed devices.
Skills:
System Administrator SA1 A4 SC1
Complete Description:
***This requisition requires an in-person interview at the work site (DOC Central Office, 1920 Technology Parkway, Mechanicsburg, PA 17050).***
***Start date for this position is as soon as possible pending a compliant PATCH and passing the DOC-related background check.***
***This requisition's current PO is funded through 6/30/25, but will be extended. Contract end date is dependent on the final schedule and projected needs. Historically additional funding should then last a year and occur from 7/1/25-6/30/26. ***
***Do not resubmit candidates from previously released req # 737705.***
Work Location: Public Safety Delivery Center - Dept of Corrections
1920 Technology Parkway, Mechanicsburg, PA 17050
Remote work is an option but is not a guarantee. After 6 months of on-the-job training, the manager will make the final decision of whether to allow this, based on job performance and understanding of the role.
Description of Duties
" Able to coordinate, communicate, document, track progress and status on initiatives.
" Familiarization with project management concepts
" Responds to management's special requests for asset information.
" Maintains, tracks, and prepares Chain of Custody documentation for all end-of-life equipment returned for surplus.
" Prepares surplus equipment for proper disposal in accordance with DGS / PSDC requirements.
" Recommends and coordinates IT asset replacements, upgrades, and enhancements schedules.
" Develops, documents, and initiates processes that involve IT asset installations, relocations, and changes.
" Provides technical guidance on IT assets for procurement documents and agency requisitions preparation.
" Responds to Service Desk tickets requiring Level 2 asset management attention.
" Provides technical services to analyze, recommend, and implement proposed new phases of the ServiceNow Asset Management module.
" Processes ServiceNow updates and reconciliations identified through physical inventory reports returned from the field.
" Provide level 2 troubleshooting and technical problem resolution related to PC hardware, software and peripherals. Utilizes ServiceNow to identify, track and resolve issues.
" Utilizes Microsoft Systems Center Configuration Manager to run available hardware and software reports.
" Create documentation for technical staff and end user.
" Utilizes Microsoft Systems Center Configuration Manager to image laptop and desktop hardware.
" Familiar with video conferencing platforms, conference room VC setups, troubleshooting.
" Familiar VMware Virtual Desktop Infrastructure
" Utilizes AirWatch WorkspaceOne to perform administrative tasks, such as reporting and compliance for Windows modern managed devices.
Skills:
| Skill | Required / Desired | Amount | of Experience | Expertise Rating | Move | |
| Maintain, track, and prepare Chain of Custody documentation for all end-of-life equipment returned for surplus | Required | |||||
| Prepare surplus equipment for proper disposal in accordance with DGS / PSDC requirements | Required | |||||
| Develop, document, and initiate processes that involve IT asset installations, relocations, and changes | Required | |||||
| Provide technical guidance on IT assets for procurement documents and agency requisitions preparation | Required | |||||
| Respond to Service Desk tickets requiring Level 2 asset management attention | Required | |||||
| Experience with ServiceNow | Required | |||||
| Provide Level 2 troubleshooting and technical problem resolution related to PC hardware, software and peripherals | Required | |||||
| Utilize Microsoft Systems Center Configuration Manager (SCCM) to run available hardware and software reports | Required | |||||
| Create documentation for technical staff and end user | Required | |||||
| Familiar with video conferencing platforms, conference room VC setups, troubleshooting | Required | |||||
| Familiar VMware Virtual Desktop Infrastructure | Required | |||||
| Workspace ONE UEM (fka AirWatch WorkspaceOne) to perform administrative tasks, such as reporting and compliance for Windows modern managed devices | Required |
Source : Emonics, LLC