System Administrator - Concordia University, Chicago

Concordia University Chicago (CUC) invites applications for the full-time, exempt position of System Administrator. This position reports directly to the Director of IT User Services and is located in River Forest, IL.

The System Administrator is responsible for configuration and maintenance of CUC's server and storage resources. This position is responsible for the installation, routine maintenance, patching, and upgrading of server resources, including both Windows and Linux operating systems in a highly virtualized VMWare environment. The System Administrator will install, configure, and respond to alerts generated by the end-point detection and response (EDR) software to ensure a secure environment. This individual will also perform the administration of backup software ensuring continual data protection.

Working on-site at the main CUC campus is required for this position. Remote work is not an option.

Responsibilities/Duties:

• Installs, monitors, and maintains the physical servers and storage arrays within the VMware environment.
• Integrates server resources into the campus network, configuring AD/LDAP, DNS, SSH, RDP, SNMP services and updating server inventories.
• Manages incidents and service requests by communicating through the CUC Helpdesk ticketing system.
• Routinely reviews logs for errors and troubleshoots incidents using a repeatable methodology to restore services.
• Ensures the safety of all user and system files using robust backup and data recovery services.
• Ensures the security of all systems by managing the network security in the CUC environment.
• Serves as a member of the IT information security emergency response team.
• Assists in managing the university data center to provide highly available server resources and to aid in recovery efforts caused by power outages and hardware failures.
• Works closely with the other IT teams including the Technical Services and Applications teams in the development and deployment of University IT services and technologies.
• Serves as a member of the Network Operations Team (NOC) to respond to off-hour incidents on a rotational basis.
• Candidates must support and be committed to the mission and identity of Concordia University Chicago, a university of the Lutheran Church - Missouri Synod (LCMS).

Skill Sets:

• Comprehensive knowledge of the following:
  • Windows Server Administration including Active Directory
  • Linux Server Administration
  • VMWare Administration
• Experience with automation and management software such as Ansible, PowerShell, and WSUS
• Excellent communication skills and collaborative team mindset
• Effective multi-tasking abilities
• Effective project planning, development and implementation
• Ability to take initiative and work independently as required
• Ability to interact well with fellow staff and clients
• Ability to maintain confidentiality
• Knowledge of University's mission, goals and purpose, and the position's role in achieving them

Minimum Experience Required:

• 3 years' experience in managing and deploying Windows and Linux servers
• Experience managing and interacting with cloud and SaaS providers, specifically Microsoft Azure

Education Requirements:

Bachelor's Degree - Computer Science or Computer Information Systems required.

Compensation and Benefits:

Starting range is dependent upon individual qualifications and experience. Concordia University Chicago benefit options include, but are not limited to, the following:

• Health, Dental, and Vision Insurance
• Flexible Spending Account (FSA) and/or Health Savings Account (HSA)
• Disability and Survivor Plan (Basic Life Insurance)
• Employee Assistance Program (EAP)
• Retirement Pension Plan
• Retirement 403(b) Savings Plan
• Supplemental Life Insurance
• Accidental Death and Dismemberment Insurance
• Accident Insurance
• Critical Illness Insurance
• Tuition benefits (available for employees and their qualified dependents)

Application Information:

Interested individuals should include a cover letter, resume and references with their online application.

Concordia does not discriminate in the employment of individuals on the basis of race, color, national or ethnic origin, disability, sex or age. As an institution of The Lutheran Church-Missouri Synod, however, and to the extent allowed by law, Concordia University reserves the right to give preference in employment based upon religious affiliation.

Concordia University Chicago does not generally sponsor for employment visas except for positions that oversee, teach or support our international programs.

About Concordia University Chicago:

Concordia University Chicago is a liberal arts-based Christian university founded in the Lutheran tradition. Through its College of Theology, Arts & Humanities, College of Business, College of Education, and College of Health, Science & Technology, Concordia-Chicago offers more than 160 areas of study in small classes taught by professors who are passionate about teaching and student success. All undergraduate and graduate degrees are fully accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools.

Concordia University Chicago has been recognized as a College of Distinction since 2010, and is consistently ranked among the Best Regional Universities-Midwest by U.S. News & World Report. For more than a decade, combined undergraduate and graduate enrollment has exceeded 5,000 students. Concordia University Chicago is located in River Forest, 10 miles west of downtown Chicago. Learn more about our commitment to higher education, rooted in the Gospel, at CUChicago.edu.

Steadfast in Jesus Christ as revealed in the Holy Scriptures, Concordia University Chicago promotes academic rigor in its liberal arts and professional programs; grounds students in objective truth, integrity, and excellence; and practices faithfulness to the Confessional teachings of the Lutheran Church - Missouri Synod, as it forms students for vocations in church, family, and the world.