System Administrator/Network Administrator - PIONEER TRUST BANK N.A.

Pioneer Trust Bank is known for their culture in the community internal and external. Please come join our technical staff as the System Administrator at Pioneer Trust Bank! Your main role will be to support all IT matters. Typical Duties involve the troubleshooting and isolation of problems on the PC/Printer/Network level and providing fixes and solutions in conjunction with the Chief Information Officer.

We are proud to offer a competitive salary and compensation package that includes: Medical, Dental and Vision Insurance, 401(k), Life and Long-Term Disability Insurance, Profit Sharing, Health & Dependent Care Reimbursement Accounts, Employee Assistance & Wellness Program, Vacation & Sick Leave, Up to 11 Paid Holidays, Tuition Reimbursement, and Banking Privileges. 

Hours:  Mon-Fri 8:00am – 5:00pm; Exempt/On-Site/Occasional After-Hours Work

Salary:  $4,700 - $6,500 per month, depending on experience

Responsibilities 

• Provide Tier 1, Tier 2, Tier 3 technical support to 70+ PC users. Typical duties involve the troubleshooting and isolation of problems on the PC/Printer/Network level and providing fixes or solutions where appropriate.
• Provide Tier 2 technical support for Online Banking customers experiencing issues that Tier 1 support cannot resolve.
• Learn network administration functions and help manage the administration and maintenance of end user accounts, permissions, and access rights.
• Help implement, secure, and maintain critical technology infrastructure both hardware and software.
• Provide backup for various IT functions.
• Monitor, manage, and update the Bank’s Information Security Systems and Devices.
• Manage, migrate, and monitor Bank Servers and Workstations.
• Special projects as assigned.

Qualifications and Skills Set:

• Minimum of an AA (or equivalent experience or coursework) in MIS, Computer Science, Engineering, or related major.
• Needs to be knowledgeable of Windows 2016/2019/2022 Server operating systems and Microsoft Windows 10/Windows 11 on the desktop.
• Needs to be knowledgeable of the Office 2016/O365/M365 Office Suites.
• Strong analytic and problem-solving skills are essential, both independently and cooperatively.
• Excellent language skills, both verbal and written.
• Must be highly motivated, responsible, and with the ability to work under pressure and time sensitive deadlines. A strong security minded focus is important.
• Experience with IIS 6.0/7.0/7.5/8.0/10, Exchange 2016/2019, Azure Entra, SQL 2014/2016/2019, SharePoint, DHCP, DNS, Active Directory, VMware/Hyper-V, Web CMS, Helpdesk Platforms, Performance Management tools, iOS/Android Mobile Device Management, Enterprise phone systems, HTML, CSS, and/or Linux is a plus.
• Minimum 3 years IT experience.

 Physical Requirements:

• Ability to sit/stand at a computer monitor for extended periods of time.
• Ability to perform repetitive finger, hand and arm movements.
• Ability to lift up to 50 lbs.
• Ability to reach, squat, bend and manually manipulate standard office equipment.
• Ability to clearly speak, hear, see, and communicate with customers and co-workers of all levels.

 Disclaimer:

Pioneer Trust Bank, N.A. is an Equal Opportunity and Affirmative Action employer and is committed to employing a diverse workforce.  Qualified applicant will receive consideration without regard to race, color, religion, sex, pregnancy, national origin, age, sexual orientation, gender identity, military or veteran status, or disability.  All offers are contingent upon the candidate successfully passing a credit check, criminal background, and pre-employment drug screening, which includes screening for marijuana.  Pioneer Trust Bank, N.A. is a federally regulated banking institution.  At the federal level, marijuana is an illegal Schedule I drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.