System Administrator II at Global TechPro

Required Tasks:

• Server Administration: Maintain, configure, troubleshoot, and build servers, including DNS, DHCP, AD, ADFS, Nutanix virtual servers, and restore servers from backups as needed.
• Virtualization & Cloud Support: Manage VMWare VDI, Microsoft Azure, Microsoft Intune, Autopilot, Endpoint, Office 365 applications, and Exchange.
• Performance & Security: Perform server performance troubleshooting, security auditing, and recommend improvements.
• Documentation & Reporting: Maintain change management documentation and provide weekly activity status reports.
• Customer Support: Deliver high-quality customer service with professional communication across all staff levels.
• On-Call Support: Respond to after-hours server outages as required.

Experience:

• At least 5 years of IT experience, with 3 years in specialized roles.
• Expertise in Microsoft Intune, Office 365, Azure ecosystems, and Windows Autopilot/device provisioning.
• Proficiency in application deployment, policy management, and diverse mobile environments.
• Hands-on experience administering/troubleshooting: Microsoft Azure, Entra ID, Intune, Autopilot, and Endpoint, DNS, DHCP, Active Directory (on-premises/cloud), and Active Directory Federated Services, Office 365, Microsoft Exchange, and Windows/iOS device management.

Technical Skills:

• Strong knowledge of Azure Active Directory (AAD), Conditional Access, and Azure AD Join.
• Intermediate Linux command proficiency.
• Scripting with PowerShell for automation and configuration.

Documentation & Certifications:

• Experience writing change control and server documentation.
• Microsoft Certified Modern Desktop Administrator Associate required; MCSE/MCSA preferred.

Education:

• Associate’s degree in computer science, information systems, or related field (or bachelor’s degree with reduced experience requirements).
• Degree waiver possible with 8 years of experience, including 6 years specialized.