System Administrator - Tata Consultancy Services

Job Title

NexThink Delivery Consultant

Relevant Experience

(in Yrs) 4-7

Must Have Technical/Functional Skills

Nexthink Administration, Develop automation scripts, PowerShell

Experience Required

• Understand customer requirements to be able to advise and implement a relevant Nexthink solution in line with industry best practices.

• Develop advanced contents for customers and handle testing, pilot and production deployment

• Develop automation scripts (Remote Actions) based on Windows PowerShell

• Support customers’ initiatives on Nexthink areas of operations

Roles & Responsibilities

· Analyze and benchmark customer’s data-set to drive insights for ongoing operations

· Create analytical reports and perform ticket analysis to provide recommended action plans

· Provide insights on end user computing common issues and proper ways to solve it for enterprises

· Ability to translate analytics findings into appropriate content/solution in Nexthink

· Understand customer requirements to be able to advise and implement a relevant Nexthink solution in line with industry best practices.

· Develop advanced contents for customers and handle testing, pilot and production deployment

· Develop automation scripts (Remote Actions) based on Windows PowerShell

· Support customers’ initiatives on Nexthink areas of operations

· Seek to continuously improve relevant technical knowledge and skills

· Work against a set of Service Levels (SLs)

· Stay current on product development/releases to a level required for the above activities

Generic Managerial Skills

• Provide services activities to IT Operations managers and teams in order to demonstrate ongoing value to Constellation on different areas of operations.

• The focus of the role is to work with set of Constellation Managers and teams to provide Nexthink advanced content build . The role is expected to work collaboratively with SMEs, teams, and managers.