System Administrator - Compunnel Inc.

Key Responsibilities

• Manage Office 365 SaaS applications and Azure AD environments.
• Install, configure, and troubleshoot virtual servers and desktops within a VMWare infrastructure
• Assist the IT Manager in maintaining on-site servers and clustered VMWare and XenServer environments.
• Support the Digital Services team in maintaining AWS servers (primarily Linux) hosting databases and custom web applications.
• Oversee network and email accounts for hybrid work environments.
• Provide advanced IT support to staff, addressing escalated issues beyond helpdesk capabilities.
• Contribute to infrastructure projects, including maintenance and documentation of core systems.
• Install, upgrade, and troubleshoot software, hardware, and network printers.
• Set up and troubleshoot mobile devices.
• Be available for occasional on-call support and scheduled system maintenance outside regular work hours.

Qualifications

Required Experience:

• 5–7 years of progressively responsible IT experience.
• Relevant certifications or education in technology/computer science can substitute for up to five years of experience (e.g., MCSA or MCSE certifications preferred).

Technical Skills:

• Advanced knowledge of Microsoft technologies, including Office 365 administration, Active Directory, and Group Policies.
• Strong troubleshooting skills across Microsoft operating systems (Windows 10, 11, and Windows Server).
• Expertise with VMWare and/or Citrix XenServer virtualization technologies.
• Advanced understanding of networking (e.g., IP addressing, DNS, DHCP, VLANs).
• Familiarity with Linux systems (preferably Ubuntu).
• Experience with MS SQL is preferred.
• Knowledge of GIS systems (e.g., Esri, QGIS) is a plus.
• Experience with physical server interconnections and SAN hardware (IBM or Dell/EMC preferred).

Soft Skills:

• Strong communication skills for both technical and non-technical audiences.
• Exceptional time management and problem-solving abilities.
• Demonstrated commitment to continuous learning and adoption of modern technologies.