System Administrator B I/II at Comtec Consultants

Job Title: System Administrator B I/II 
Contract duration : 12 months

Job Location: Akron OH (Onsite)

Contract-to-Hire

Only one slot

Payrate : $49/hr 
Candidates must be local to Akron, OH, role will be on-site.
This position will have responsibility to provide executive support to C-level executives and their support staff, seeking candidates with experience in a similar type role.

This requisition is looking for a contract-to-hire resource, resource must be looking for a full-time opportunity with FirstEnergy.

Team: End User Services and IT Planning
Location: Akron OH 

About the Opportunity

This position will have responsibility to provide executive support to C-level executives and their support staff. The successful candidate will assist in the day to day operations of the executive staff in the Akron General Office and West Akron Campus.

The successful candidate will display the following attributes:

Ownership

• Promptness
• Knowledge of FE systems and applications
• Sense of urgency on critical matters and situational awareness
• Time management skills
• Professional verbal and written communication skills
• Proactive, extensive IT problem-solving skills
• Ability to work with other IT areas to solve issues
• Business casual attire
• Ability to document processes and pass knowledge on to backup support
• Ability to educate users to best practices and appropriate device usage

Qualifications:
Bachelor or Associates Degree in IT related major or related field, or related work experience

Minimum of 2 years related-level experience, which includes but is not limited to:

Direct End User Support

Experience supporting an executive staff

Self-starter who is detail-oriented, motivated, focused, and hard-working

Good communication skills, collaborative

Customer-service focused

Preferred Knowledge:
Strong foundational knowledge of enterprise PC support processes and conference room audio/visual equipment to effectively troubleshoot
Foundational knowledge and prior work experience with enterprise deployment systems such as Microsoft SCCM/Intune
Ability to learn new concepts in information technology, learn the characteristics of new systems, and update skills to adapt to changing technology
Ability to evaluate complex systems to define areas for improvement
Familiarity with working in an IT department with partial outsourcing, a plus but not required
Superior written and verbal communication skills with capability to explain technical topics to a non-technical audience