System Administrator - Independent Software

What you will be doing!

As a System Administrator you will be responsible for technical support and troubleshooting to network desktop, and /or systems hardware and software.  

Requirements:

• Apply basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
• Provide remote support access through desktop mirroring and other remote access applications for worldwide sites
• Identify, investigate, resolve, and follow-up problems brought to the help desk by users of cloud infrastructure
• May coach and provide guidance to less-experienced professionals
• Must be available to work the following shifts:  11AM-7pm Mon-Fri Shift or 12PM-8pm Mon-Fri Shift
• Must be  able to train Mon-Fri 6am-2pm for approximately the first 2-4 months

Experience and Education: 

High School or GED and 10 years experience or a Bachelors degree and 5 years of experience. 

Certification: 

Security

Clearance Required:   Must possess an active TS/SCI with Polygraph security clearance to be considered for this role.

Independent Software is an Equal Opportunity Employer EOE, M/F/D/V.

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