System Administrator 4 (Onsite) - Serigor Inc.

Job Title: System Administrator 4 (Onsite)
Location: Richmond, VA
Duration: 12 Months

Job Description:
System Administrator to support a 24/7/365 Life safety operations. Duties for this position include but limited to Configurations and Maintenance of Windows and Linux Servers. Assisting Field and Local Staff issues. Other duties include on call rotation.
 

• Responds to Tier 1 support requests.
• On Call Rotation Required
• Provides exceptional customer service.
• Communicates effectively with teammates and customers of varying levels of technical expertise.
• Responds to all break/fix requests associated with end user resources.
• Configures and deploys new/replacement desktop/laptop computer equipment and peripherals.
• Maintains up-to-date project and architecture documentation.
• Maintains up-to-date inventory and maintenance records.
• Monitors system resources for server/service anomalies.
• Resolves connection issues between users and resources.
• Maintains detailed change history of changes.
• Supports team efforts to improve cybersecurity controls and defenses.
• Supports team efforts for threat hunting and mitigation.
• Manages time and resource constraints.
• Task Automation

Skills:
 

Skill	Required / Desired	Amount	of Experience
Help Desk Support	Required	1	Years
Customer Service	Required	4	Years
Patch Management	Required	2	Years
Desktop/Laptop/Server Hardware	Required	4	Years
Desktop/Server Applications	Required	3	Years
General Network Knowledge	Required	3	Years
Virtualization	Required	3	Years
Backup and Recovery	Required	4	Years
Hands-On w/Network Equipment	Highly desired	2	Years
Cybersecurity	Highly desired	2	Years
General Database Knowledge	Nice to have	2	Years
Programming Knowledge - SQL/PHP/Bash/PowerShell	Nice to have	2	Years
SQL Knowledge	Nice to have	1	Years

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