System Administrator 3 - First Tek, Inc.
Vancouver, WA 98666
About the Job
POSITION RESPONSIBILITIES
Note: All official drafts, documents, and recommendations, as listed below, must be reviewed, finalized, and approved / accepted by appropriate BPA manager or other federal personnel with the authority to do so.
With oversight and approval from the BPA Manager or Technical Lead, use professional level skills/ knowledge to perform development and system administration of systems, including the following:
Application Support
Maintain Windows Client/Server architecture including application support.
Linux Infrastructure (deployment services/CentOS/RHEL).
Communicate technically with software developers.
Implement software deployments.
Install, configure, and support server-based applications.
Act as a point-of-contact to troubleshoot application issues.
Maintain application documentation as it relates to BPA-specific implementations.
Windows Server Support
Support the installation and maintenance of high availability servers.
Collaborate with a server team on implementation of patches, hot fixes, service packs, etc.
Act as a point-of-contact to troubleshoot server issues.
General Support
With guidance from the various systems team leads, perform system administration including, for example: (list is not exhaustive)
Configuring applicable software and systems
Maintaining local documentation
Installing/updating/removing software
Applying change control processes and procedures
Troubleshooting and resolving issues
Patch management
Software deployment services
Windows infrastructure
PowerShell Scripting and Automation
Java Scripting and development
Managing Scheduled Tasks
Analyzing, implementing, and reporting the operational compliance of all control center cyber assets
Validating hardware and infrastructure design specifications
Assisting in technical design
Provide support in managing employee permissions and digital identities.
Identify any areas of risk regarding the accomplishment of assignments. Inform BFTE staff and the project manager so that appropriate actions can be taken in a timely manner.
Monitor and verify system availability to meet service level agreements.
Provide advice and assistance to customers, troubleshoot complex problems, and provide support in a manner that minimizes interruptions in customers' ability to carry out business activities.
On-Call Support
Provide "on call” support for critical infrastructure systems servers.
Change and Configuration
Regularly publish and communicate how each environment is configured (SW versions, HW, Network, IP addresses, etc.).
Communicate with technical team and Quality Assurance (QA) team members to verify that implementations meet requirements.
Perform routine audits of security controls to verify compliance.
Apply configuration settings to servers as pre-defined and documented by BFTE.
Assist in release management and deployment of application customizations.
REQUIREMENTS
Education & Corresponding Experience (required on matrix)
A degree in Computer Science, Information Technology, or a directly related technical discipline is preferred.
3 years of experience is required with an applicable bachelor's degree.
5 years of experience is required without a degree or applicable degree.
Experience must be consistent with the specific requirements of Computer Information/Technology or related field and progressively more technical in nature.
3 to 5 years of demonstrated experience in an enterprise environment installing, configuring, and supporting server-based applications.
3 to 5 years of experience with Basic OS and server administration experience in a range of platforms (VMWare, Unix, Windows).
Working knowledge and experience sufficient to successfully support, maintain, and troubleshoot enterprise infrastructure tools using active directory, group policy, PowerShell, and other Windows utilities.
Required Technical Skills & Experience (required on matrix)
Experience with PowerShell Scripting and Automation
Basic knowledge and experience with Java development
Basic knowledge of Windows OS and Networking (for troubleshooting and configuration purposes)
Basic knowledge of Windows, VMWare, Database such as SQL, Oracle, and other platforms.
Preferred Skills & Experience (optional on matrix)
Knowledge of and experience working with:
Server health monitoring tools
Security Configuration testing technologies
Microsoft Windows Active Directory (2008R2/2012/2016)
Virtual Server technology using Hypervisor and Microsoft Virtual Server, or VMWare.
Microsoft Windows Server administration and support (2008/2012/2016)
Working knowledge of software development life cycle processes including QA.
Knowledge of principles governing Network and Host Based Firewalls
Knowledge of the Windows server operating system and basic network architecture
Virtualization technologies including VMWare and Hyper-V.
Configuration of application monitoring
Remote Desktop Services
PowerShell
Familiarity with APIs, webhooks and scripting
FISMA, NERC CIP standards and controls
Windows operating systems packaging, installation, and troubleshooting
A working knowledge and experience sufficient to successfully troubleshoot Windows operating systems using text-based logs, windows event logs, and various utilities.
Experience administering computer systems in a 24/7 high availability operational environment.
Self-starter, able to gather requirements, plan and execute in architecting and deployment efforts.
Able to perform gap analysis and initiate and execute architectural improvements.
Must have working knowledge and understanding of network infrastructure components such as routers, switches, firewalls etc.
Customer-oriented with excellent issue follow-through and resolution abilities.
Excellent written and oral communication, and presentation skills.
Outstanding interpersonal skills, strong work ethic, and self-motivated.
Utilize tools and analytical skills to plan and execute technical changes.
Experience troubleshooting LAN connectivity problems.
Experience using specific technologies such as Splunk, Tripwire, Nagios, Remote Desktop Services, IIS, Wireshark, App-V, Trend Micro, LANDesk, Sysinternals Tools, Puppet Enterprises, Checkpoint Firewall, Veeam backup, Client and Cisco server hardware, KVM hardware, PowerShell.
Additional Requirements (not required on matrix)
Valid U.S. Driver's License is required.
Note: All official drafts, documents, and recommendations, as listed below, must be reviewed, finalized, and approved / accepted by appropriate BPA manager or other federal personnel with the authority to do so.
With oversight and approval from the BPA Manager or Technical Lead, use professional level skills/ knowledge to perform development and system administration of systems, including the following:
Application Support
Maintain Windows Client/Server architecture including application support.
Linux Infrastructure (deployment services/CentOS/RHEL).
Communicate technically with software developers.
Implement software deployments.
Install, configure, and support server-based applications.
Act as a point-of-contact to troubleshoot application issues.
Maintain application documentation as it relates to BPA-specific implementations.
Windows Server Support
Support the installation and maintenance of high availability servers.
Collaborate with a server team on implementation of patches, hot fixes, service packs, etc.
Act as a point-of-contact to troubleshoot server issues.
General Support
With guidance from the various systems team leads, perform system administration including, for example: (list is not exhaustive)
Configuring applicable software and systems
Maintaining local documentation
Installing/updating/removing software
Applying change control processes and procedures
Troubleshooting and resolving issues
Patch management
Software deployment services
Windows infrastructure
PowerShell Scripting and Automation
Java Scripting and development
Managing Scheduled Tasks
Analyzing, implementing, and reporting the operational compliance of all control center cyber assets
Validating hardware and infrastructure design specifications
Assisting in technical design
Provide support in managing employee permissions and digital identities.
Identify any areas of risk regarding the accomplishment of assignments. Inform BFTE staff and the project manager so that appropriate actions can be taken in a timely manner.
Monitor and verify system availability to meet service level agreements.
Provide advice and assistance to customers, troubleshoot complex problems, and provide support in a manner that minimizes interruptions in customers' ability to carry out business activities.
On-Call Support
Provide "on call” support for critical infrastructure systems servers.
Change and Configuration
Regularly publish and communicate how each environment is configured (SW versions, HW, Network, IP addresses, etc.).
Communicate with technical team and Quality Assurance (QA) team members to verify that implementations meet requirements.
Perform routine audits of security controls to verify compliance.
Apply configuration settings to servers as pre-defined and documented by BFTE.
Assist in release management and deployment of application customizations.
REQUIREMENTS
Education & Corresponding Experience (required on matrix)
A degree in Computer Science, Information Technology, or a directly related technical discipline is preferred.
3 years of experience is required with an applicable bachelor's degree.
5 years of experience is required without a degree or applicable degree.
Experience must be consistent with the specific requirements of Computer Information/Technology or related field and progressively more technical in nature.
3 to 5 years of demonstrated experience in an enterprise environment installing, configuring, and supporting server-based applications.
3 to 5 years of experience with Basic OS and server administration experience in a range of platforms (VMWare, Unix, Windows).
Working knowledge and experience sufficient to successfully support, maintain, and troubleshoot enterprise infrastructure tools using active directory, group policy, PowerShell, and other Windows utilities.
Required Technical Skills & Experience (required on matrix)
Experience with PowerShell Scripting and Automation
Basic knowledge and experience with Java development
Basic knowledge of Windows OS and Networking (for troubleshooting and configuration purposes)
Basic knowledge of Windows, VMWare, Database such as SQL, Oracle, and other platforms.
Preferred Skills & Experience (optional on matrix)
Knowledge of and experience working with:
Server health monitoring tools
Security Configuration testing technologies
Microsoft Windows Active Directory (2008R2/2012/2016)
Virtual Server technology using Hypervisor and Microsoft Virtual Server, or VMWare.
Microsoft Windows Server administration and support (2008/2012/2016)
Working knowledge of software development life cycle processes including QA.
Knowledge of principles governing Network and Host Based Firewalls
Knowledge of the Windows server operating system and basic network architecture
Virtualization technologies including VMWare and Hyper-V.
Configuration of application monitoring
Remote Desktop Services
PowerShell
Familiarity with APIs, webhooks and scripting
FISMA, NERC CIP standards and controls
Windows operating systems packaging, installation, and troubleshooting
A working knowledge and experience sufficient to successfully troubleshoot Windows operating systems using text-based logs, windows event logs, and various utilities.
Experience administering computer systems in a 24/7 high availability operational environment.
Self-starter, able to gather requirements, plan and execute in architecting and deployment efforts.
Able to perform gap analysis and initiate and execute architectural improvements.
Must have working knowledge and understanding of network infrastructure components such as routers, switches, firewalls etc.
Customer-oriented with excellent issue follow-through and resolution abilities.
Excellent written and oral communication, and presentation skills.
Outstanding interpersonal skills, strong work ethic, and self-motivated.
Utilize tools and analytical skills to plan and execute technical changes.
Experience troubleshooting LAN connectivity problems.
Experience using specific technologies such as Splunk, Tripwire, Nagios, Remote Desktop Services, IIS, Wireshark, App-V, Trend Micro, LANDesk, Sysinternals Tools, Puppet Enterprises, Checkpoint Firewall, Veeam backup, Client and Cisco server hardware, KVM hardware, PowerShell.
Additional Requirements (not required on matrix)
Valid U.S. Driver's License is required.
Source : First Tek, Inc.