System Admin (Linux) - American Technology Consulting

Requires experience Systems Administrator, creativity and multi-tasking toindependently and collaboratively achieve department service and supportobjectives for the Transportation Operations Center.Rotating on-call support required.- Responds to all levels of support requests from Tier 1 - 3.- Provides exceptional customer service.- Communicates effectively with teammates and customers of varying levels oftechnical expertise.- Responds to all break/fix requests associated with end user resources.- Configures and deploys new/replacement Linux(REDHAT) and Windows OperatingSystems Servers.- Configures and deploys new/replacement desktop/laptop computer equipment andperipherals.- Maintains up-to-date project and architecture documentation.- Maintains up-to-date inventory and maintenance records.- Monitors system resources for server/service anomalies.- Resolves connection issues between users and resources.- Maintains detailed change history of changes.- Supports team efforts to improve cybersecurity controls and defenses.- Supports team efforts for threat hunting and mitigation.- Manages time and resource constraints.The System Administrator is responsible for effective provisioning,installation/configuration, operation, and maintenance of computer hardware andsoftware and related infrastructure. This individual ensures that systemhardware, operating systems, software systems, and related procedures adhere toCommonwealth policies, standards, and guidelines. Responsibilities includesystems administration engineering and provisioning, operations and support,maintenance and research and development to ensure continual innovation. Installnew / rebuild existing servers and configure hardware, peripherals, services,settings, directories, storage, etc. in accordance with standards andproject/operational requirements. Perform daily system monitoring, verifying theintegrity and availability of all hardware, server resources, systems and keyprocesses, reviewing system and application logs, and verifying completion ofscheduled jobs such as backups. Perform regular security monitoring to identifyany possible intrusions. Perform daily backup operations and regular filearchival and purge as necessary. Create, change, and delete user accounts perrequest. Provide Tier III/other support per request from various constituencies.Investigate and troubleshoot issues. Diagnose and recover from hardware orsoftware failures. Coordinate and communicate with impacted constituencies.Apply OS patches and upgrades on a regular basis, and upgrade administrativetools and utilities. Configure / add new services as necessary. Upgrade andconfigure system software that supports GIS infrastructure applications or AssetManagement applications per project or operational needs. Maintain operational,configuration, or other procedures. Perform periodic performance reporting tosupport capacity planning. Perform ongoing performance tuning, hardwareupgrades, and resource optimization as required. Configure CPU, memory, and diskpartitions as required.