Switchboard Operator - Canon USA & Affiliates
Lake Oswego, OR
About the Job
Overview
The Switchboard Operator handles a high volume of callers for an assigned site, answering the line and connecting the caller to the correct person or department.
Responsibilities
+ Answer all the calls that come through to the main line of the company, and ensure that all the calls are routed to the appropriate department or person
+ Listen to the caller’s request and either solve the query or direct the call to the concerned department
+ Must know which staff are in which department and who is in charge of what function
+ Must maintain up-to-date information of the current happenings in the company
+ Update and maintain pertinent business information via computer or department files
+ Other duties may involve greeting visitors, making them comfortable, receiving the mail of the organization, handling some business communication, arranging meetings with clients and other workplace communication
Qualifications
+ High school diploma or the equivalent
+ 1 year of experience
+ Proficient in Microsoft Word and Excel
+ Excellent customer service skills, professional attitude & appearance
+ Good written and oral communication skills
+ Strong organizational, record keeping & time management skills
+ Ability to type 35 wpm
+ Availability to work overtime/varied hours when required
PHYSICAL DEMANDS
Intermittent physical activity including bending, reaching and prolonged periods of sitting or standing
What We Offer:
Competitive pay & benefits!
Comprehensive training and development programs that prepare employees to advance from within.
A company focused on creating a positive work and client environment.
Employee discounts on entertainment, products, and services nationwide!
_Come Join Our Team!_
Job Locations _US-OR-Lake Oswego_
Posted Date _3 weeks ago_ _(5/23/2024 1:58 PM)_
_Requisition ID_ _2024-17972_ _# of Openings_ _1_ _Category (Portal Searching)_ _Administrative/Clerical_ _Position Type (Portal Searching)_ _Regular Full-Time_
The Switchboard Operator handles a high volume of callers for an assigned site, answering the line and connecting the caller to the correct person or department.
Responsibilities
+ Answer all the calls that come through to the main line of the company, and ensure that all the calls are routed to the appropriate department or person
+ Listen to the caller’s request and either solve the query or direct the call to the concerned department
+ Must know which staff are in which department and who is in charge of what function
+ Must maintain up-to-date information of the current happenings in the company
+ Update and maintain pertinent business information via computer or department files
+ Other duties may involve greeting visitors, making them comfortable, receiving the mail of the organization, handling some business communication, arranging meetings with clients and other workplace communication
Qualifications
+ High school diploma or the equivalent
+ 1 year of experience
+ Proficient in Microsoft Word and Excel
+ Excellent customer service skills, professional attitude & appearance
+ Good written and oral communication skills
+ Strong organizational, record keeping & time management skills
+ Ability to type 35 wpm
+ Availability to work overtime/varied hours when required
PHYSICAL DEMANDS
Intermittent physical activity including bending, reaching and prolonged periods of sitting or standing
What We Offer:
Competitive pay & benefits!
Comprehensive training and development programs that prepare employees to advance from within.
A company focused on creating a positive work and client environment.
Employee discounts on entertainment, products, and services nationwide!
_Come Join Our Team!_
Job Locations _US-OR-Lake Oswego_
Posted Date _3 weeks ago_ _(5/23/2024 1:58 PM)_
_Requisition ID_ _2024-17972_ _# of Openings_ _1_ _Category (Portal Searching)_ _Administrative/Clerical_ _Position Type (Portal Searching)_ _Regular Full-Time_
Source : Canon USA & Affiliates