SW Engineering Manager I - NCR VOYIX

About NCR VOYIX


NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.




Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.




Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.




Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.




Job Description


Software Engineering Manager


Location - Atlanta, GA


Job Description Summary


We are looking for a Software Engineering Manager I to drive development delivery via agile practices, innovative software engineering, and high performance. This position is responsible for leading an engineering team to build the latest NCR Voyix Commerce Solution for SMB and enterprise customers in the restaurant industry. The candidate should be from a development background and should have experience writing applications using the latest languages and technology such C#, C++, Java, React.js, Typescript, Typescript, JAMstack GCP Docker/GKE. The candidate should be comfortable working with full-stack and Mobile Android engineers, product managers, and product delivery teams.


Position Summary & Key Areas of Responsibility



+ Provide leadership to an organization in an agile environment.


+ Manage concurrent projects and engineering staff to ensure project timing is maintained.


+ Ensure customer success by delivering quality solutions on schedule and within budget parameters.


+ Allocate resources as necessary to ensure success for all business requirements (cost, timing, quality, etc.).


+ Develop resource plans and ensure that the organization has sufficient time to react to insufficient resources.


+ Groom and plan stories alongside the Product Management team, providing critical engineering insight into approach, and cost/benefit.


+ Ensure agile plans are followed and maintained.


+ Build and maintain productive relationships within a matrixed organization.


+ Use strong engineering decision-making to ensure a properly developed solution.


+ Utilize and build best-of-breed engineering practices for development, automation, and continuous release management.


+ Handle and prioritize customer escalations alongside new feature development.


+ Serve as a professional example for others to follow.


+ Define and track KPIs for the team.


+ Objectively evaluate team performance and develop resources.





Basic Qualifications



+ Bachelor’s degree in a technical discipline or equivalent work experience


+ 3+ years of experience managing software engineering teams


+ 5+ years of experience in an Agile environment


+ 5+ years of experience designing and developing software in an enterprise environment


+ Proven software engineering experience with both breadth and depth, including different programming languages, APIs, and databases


+ Experience with cloud services, such as Google Cloud Platform (GCP), Microsoft Azure, and Amazon Web Services (AWS)


+ Proficiency with programming languages such as Java, C#, C++, Typescript/Javascript


+ Strong knowledge of creating and working with APIs


+ Familiar with interfaces such as REST web services, OpenAPI, etc


+ Experience with mobile Android development with familiarity with C++/NDK


+ Experience with Visual Studio Web Development with familiarity with .net framework and integrating with databases such as SQL server


+ Experience with modern tools for managing source code, builds, deployments, and automated testing.


+ Excellence in technical communication with peers and non-technical cohorts


+ Superb troubleshooting skills, with a passion for resolving the most complex problems


+ Very strong people management and mentoring skills



Offers of employment are conditional upon passage of screening criteria applicable to the job




EEO Statement


Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.




Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes




“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”





Help us run the world's top brands.




At NCR Voyix (http://www.ncr.com/) , we specialize in turning routine transactions into meaningful connections. With a rich history (http://www.ncr.com/about/history) of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.




We take pride in our strong culture (http://www.ncr.com/about) and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.