Sustaining Engineering Manager - Schwarz Group LLC

Overview:

Interconnect Manufacturing or Electronics/Electro Mechanical product focused “Systems” Engineering.

The Sustaining Engineering Manager plays a crucial role in ensuring the ongoing support and improvement of existing products, resolving technical issues, and driving product quality and reliability. This position is essential for maintaining customer satisfaction, reducing downtime, and maximizing the lifespan of products.

Key Responsibilities:

Lead a team of sustaining engineers to address technical issues and product improvements

Collaborate with cross-functional teams to prioritize and resolve product issues

Develop and implement strategies for product quality assurance and reliability

Manage and monitor the resolution of customer-reported issues

Identify opportunities for product enhancements and lead the implementation process

Oversee the analysis of field data to identify trends and drive product improvements

Monitor and report on key performance indicators related to product reliability and customer satisfaction

Provide technical expertise and guidance to the engineering team

Lead root cause analysis and corrective action implementation for product issues

Support new product introduction and transfer to manufacturing

Champion continuous improvement initiatives within the sustaining engineering team

Ensure compliance with industry standards and regulations

Manage departmental budget and resources effectively

Contribute to long-term product roadmap planning

Collaborate with the sales and support teams to address customer needs

Required Qualifications:

Bachelor's degree in Engineering or related field; Master's degree preferred

Proven experience in a sustaining engineering or related technical leadership role

Demonstrated experience in leading and developing engineering teams

Strong problem-solving and analytical skills

Expertise in project management and process improvement methodologies

In-depth knowledge of quality assurance principles and practices

Experience with root cause analysis and corrective action implementation

Excellent communication and interpersonal skills

Ability to collaborate effectively with cross-functional teams

Understanding of product lifecycle management and product development processes

Experience working in a regulated industry, such as medical devices or aerospace, is a plus

Strong leadership and decision-making abilities

Ability to thrive in a fast-paced and dynamic environment

Proficiency in relevant software tools and systems

Commitment to continuous learning and professional development