Survey Operations Manager - Landpoint

Job Title: Operations Manager
Department: Operations
Reports To: Director of Operations/Vice President of Operations
Location: Houston, Texas

The Operations Manager is a key leadership role responsible for overseeing and managing the daily operations of the organization. This role involves optimizing processes, improving efficiency, and ensuring the delivery of products and services in alignment with company goals.

Key Responsibilities

Operations Planning and Strategy

• Develop and implement operational strategies, plans, and goals that align with the company's overall objectives.
• Monitor progress toward operational targets and adjust as necessary.

Team Leadership

• Lead and supervise the operations team, providing guidance, coaching, and support to ensure high performance and collaboration.
• Foster a positive and productive work environment.

Process Optimization

• Analyze and improve existing operational processes to enhance efficiency, reduce costs, and improve quality.
• Implement best practices and automation where applicable.

Resource Management

• Plan and allocate resources effectively, including personnel, equipment, and materials, to meet operational needs.
• Monitor resource utilization and budget adherence.

Quality Control

• Enforce quality control standards and procedures to ensure products and services meet or exceed customer expectations.
• Implement performance metrics and monitor key performance indicators (KPIs).

Inventory Management

• Oversee inventory management, including ordering, storage, and distribution.
• Maintain accurate inventory records and optimize stock levels.

Safety and Compliance

• Ensure compliance with industry regulations, safety standards, and company policies.
• Enforce safety protocols and procedures to maintain a safe work environment.

Reporting and Analysis

• Generate regular reports on operations performance and present findings to senior management.
• Conduct data analysis to identify areas for improvement and efficiency gains.

Customer Service

• Collaborate with customer service teams to address customer inquiries, resolve issues, and enhance the overall customer experience.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, Geospatial Sciences, or related field is preferred.
• Licensed RPLS preferred.
• Proven experience in operations management, including leadership roles.
• Strong understanding of operations and supply chain management principles.
• Excellent organizational and problem-solving skills.
• Leadership and team management abilities.
• Analytical mindset and proficiency in data analysis.
• Effective communication and interpersonal skills.
• Budget management and financial acumen.
• Knowledge of relevant industry regulations and safety standards.
• A valid driver's license may be required for occasional business-related tasks.

The Operations Manager works in an office environment but may also spend time in operational areas. This role may require flexibility to address operational needs, including occasional travel.

This job description is intended to provide an overview of the responsibilities and qualifications for the Operations Manager position. It is not an exhaustive list, and responsibilities may evolve to meet the changing needs of the organization.
 

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