Surgical Technician, Plastic Surgery - Boston Center for Plastic Surgery

Assists the surgeon by providing and controlling surgical instruments and equipment during surgery. Ensures that instruments and supplies are cleaned, sterilized and available as needed. Provides hands on assisting with procedures. In addition, the surgical assistant will assist the surgeon in day-to-day clinic flow when needed.

• Opens sterile supplies and sets up for each procedure.
• Performs medical assisting duties which may include, but are not limited to, vital signs, height and weight, and assisting during excisions and surgical procedures. Ensures that all patient care areas are clean, organized, stocked and ready for patient use daily.

• Assists surgeon during procedure according to prescribed standards. Assists and anticipates the needs of the surgeon.
• Takes appropriate photographs of patients as directed by surgeon for pre and post documentation.

• Sterilize and package instruments in accordance with industry standards.
• Communicates with patients, other teammates and the general public in a courteous, helpful manner by phone and in person.
• Document in the electronic medical system (EMR) as needed.

• Assist with inventory and storage of equipment and supplies.
• Provided demonstrated competency and supervisory agreement is in place.
• Assist with OSHA daily and monthly checks. Must have the ability to correctly maintain the OSHA log. 
• Complete suture inventory and check rooms for expiring inventory.
• Responsible for cross coverage when needed.
• Must be willing and able to travel to brand or region practice locations to provide clinical coverage when needed. This includes providing coverage when clinicians are on vacation as well as sick calls and PTO coverage.
• Maintains a ONETeam mindset using the foundation of our core values, the 3Ps: Positivity, Productivity, and Professionalism.
• Support APDerm’s mission and culture of high-quality standards by carrying out applicable policies, procedures and established industry standards, laws and regulations. Examples include adhering to privacy and data protection practices, ensuring a safe workplace, and reporting observed or suspected behavior and actions that do not meet APDerm standards.
• Complete all assigned required training by the deadline including, but not limited the Code of Conduct, Privacy & Data Security, and OSHA.

Medical Assistant Job Responsibilities:

Essential Duties & Responsibilities including but are not limited to:

• Responsible for Scribing/Documenting office visit on computer for clinician.
• Responsible for cross coverage when needed.
• Ensures that all necessary information and materials are present for clinician prior to the patient visit.
• Receives and communicates information through various processes, including (but not limited to) use of computers, Intranet, e-mail, fax, and documentation in patient’s medical record. Follow HIPAA rules and regulations.
• Ensure that all appropriate equipment is in good working order at the beginning of the day and that adequate supplies are available for patient procedure/visit. Ensure appropriate levels of supplies and inventory for office needs by utilizing the appropriate request system while understanding the importance of cost containment.
• Obtains and electronically records an accurate history of present illness; updates patient problem list, allergies, pharmacy, medication list and history as indicated.
• Instructs and teaches patients after care for surgical and cosmetic procedures. Ensure patients show understanding and document this in the patient’s chart.
• Must be willing and able to travel to additional practice locations to provide clinical coverage when needed. This includes providing coverage when clinicians are on vacation as well as sick calls and PTO coverage.

Clinical Responsibilities include but not limited to:

• Escorts patients to the appropriate room, accurately obtains and records history and chief complaint to practice standards.
• Prepares patient for the appointment based upon the diagnosis, procedure and or practice protocols. Includes proper dress (gowns), proper set ups for the procedure to be performed, etc.
• Performs proper pre-visit procedure under the direction of the clinician prior to the patient’s visit (suture removal, dressing removal).
• Assist clinician in educating patients on procedure protocols.
• Sterilize and package instruments.
• Ability to assist clinician with preparation of cosmetic procedures.
• Observes and reports any abnormal symptoms or behaviour to appropriate clinician.
• Organizes and prioritizes daily work tasks to ensure the clinicians schedule runs smoothly, and all patient needs are met.
• Knowledge of laser safety and protocols.
• Utilize standard precautions in room preparation and while assisting with procedures/exams.
• Provides and reviews appropriate instructions to patients regarding procedures or testing.
• Maintain confidentiality and patient rights in interactions with the patient/family and other health care workers in compliance with HIPAA.
• Performs or assists with procedures as directed by the clinician.
• Seeks advice from a clinician when needed for treatment adjustment or complications.
• Utilizes team leader or manager as a resource.
• Assists in answering of telephones for office daily
• Assists in chart preparation, filing of charts and dictation processing.

Minimum Qualifications:

• Education: High school diploma or equivalent (GED) is required.
• CST (Certified Surgical Technician) required
• Certified Dermatology Technician (CDT), preferred
• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA), or equivalent amount of education and experience.
• BLS certification preferred.
• Plastic Surgery experience preferred.
• Performs Medical Assistant duties required based on practice needs.