Surgical Coordinator at Vaco, LLC
North Chelmsford, MA 01863
About the Job
Company: Orthopedic Group
Location: North Chelmsford (01863)
Job title: Surgical Coordinator
Pay rate: $25hr
Schedule: 5x/week onsite (8:30am-5pm)
Responsibilities/Duties:
• Coordinate physician requested surgeries for patient with hospital and/or surgical center.
o Verify patient insurance and referrals are on file and valid
o Verify patient’s health status to ensure all clearances are obtained
o Discuss scheduling process with patient and confirm booking date with patient and facility
o Order necessary equipment for procedure
o Schedule pre-op testing for patient if necessary
o Informational packet is sent to patient prior to surgery
o If workers compensation; patient verifies with adjustor, complete U/R request and await approval and or comp department negotiation prior to scheduling surgery
• Once surgery date is scheduled and confirmed, patient post-op visits are scheduled and H&P if necessary, according to established protocols.
• Contacting / interacting with appropriate facilities, such as hospitals, rehabilitation centers, assisted living facilities, etc. in regards to patient care
• Maintain appointment computer scheduling in accordance with office scheduling policies.
• Enter detailed messages from patients, hospitals, pharmacies, etc. in to the EMR system.
• Communicate with patients to assist with questions in accordance with established protocol, ensuring patients understand the surgical process and their responsibilities as the patient.
• Follow up on surgical cancellations, insurance changes, reschedules etc.
• Knowledge of insurance policies and procedures for prior authorizations, staying up to date with insurances regarding any updates and changes.
• Provide additional support for other schedulers as assigned, when needed.
• Perform a variety of computer functions in support of specific responsibilities.
• Attend required meetings/in-services and participate in committees as requested.
• Participate in educational and professional development activities consistent with business needs.
• Maintain strictest confidentiality of medical/company information.
• Be knowledgeable and follow all HIPAA Regulations.
• Perform related work as required.
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco LLC and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco’s HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.