Surgery Pre-Education Administrative Assistant - Fox Valley Orthopaedic Associates

Surgery Pre-Education Administrative Assistant

Location: Geneva, Illinois

Status: Full-time (40 hours per week)

Days/Hours: Monday through Friday, 8:30 AM to 5 PM

Pay Range: $20 - $22/Hour

Summary

Responsible for providing administrative support to pre-education RNs and ASC leads with medical records and patient contact. Also assists patients and providers with medical information, to ensure efficiency within the department. The scope of work includes planning, organizing and assisting with surgical clearances and the transfer of information to SIS and Athena.

Essential Duties and Responsibilities

The essential duties and responsibilities include the following. Other duties may be assigned.

• Works closely with the pre-education RNs to facilitate a seamless process for surgical patients.
• Responsible for maintaining accurate files in the pre-education department.
• Assists with receiving incoming telephone calls and forwards calls to the appropriate person or takes a message. Monitor and forward voicemail messages appropriately.
• Greets patients and visitors in a polite and professional manner and provides information and assistance to them when needed.
• Communicates with primary care providers to request and facilitate prompt and accurate receipt of patient records and surgical clearances.
• Assist Infection Control RN in obtaining signed reports from surgeons on a monthly basis.
• Bind and catalog historical Infection Control Data.
• Supports the RNs in the pre-education department with all clerical duties.
• Maintains a clean, safe working environment to facilitate quality of patient care, and efficient operations in the pre-education department.
• Maintains HIPAA confidentiality.
• Exhibits a willingness to assist other departments where needed.
• Recognize and respond appropriately in emergency situations.
• Ability to adapt to a changing environment.
• Participate in staff meetings and share ideas to increase efficiency in the department.
• Must be able to multitask.

Education & Experience

Required:

• High School Diploma or equivalent.
• At least one (1) year of relevant administrative work experience.