Support Product Manager - Intern - Teradata
Providence, RI
About the Job
Our Company
At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers and our customers’ customers to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.
Our Internship Program
Our summer internship program lasts 10-12 weeks beginning in May/June and ending in August/September. We offer a fast-paced, flexible, fun environment where you will have the opportunity to work on meaningful projects and face new challenges every day.
Location
Our program is fully virtual. Interns must remain in the US for the duration of the internship.
What You’ll Do
As a Services Product Manager Intern for the Support and Services Product Manager team, you will assist with automating report analysis and creation, create support process documentation, build form templates and automation. You will learn lean data analysis and Software and Hardware lifecycle management. You are required to have both strong technical and interpersonal skills.
+ Build forms and workflows in SharePoint for multiple level approval processes.
+ Automate pareto charts from data analysis.
+ Create standard templates and checklists in AHA, confluence and SharePoint.
+ Build Reports from JIRA projects with cross reference to customer cases.
What Makes You a Qualified Candidate
+ Must be enrolled in a bachelor’s degree program with a major in computer science or an electronics technology discipline
+ Knowledge of SharePoint
+ Knowledge of JIRA and Confluence
+ Knowledge of AHA
+ Knowledge of creating macros and charting in Excel
What You'll Bring
+ Strong verbal and written communication skills
+ Ability to prepare and deliver presentations
+ Project management
+ Excellent interpersonal skills
+ Strong facilitation and team skills
+ Conceptual understanding of software release cycles
Pay Rate: $20.00 - $24.00 - $27.00 Hourly
Why We Think You’ll Love Teradata
We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.
#LI-SK1
Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization.
We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.
Pay Rate: 0.0000 - 0.0000 - 0.0000 Hourly
Starting pay for the successful applicant will depend on geographic location, internal equity, job-related knowledge, skills, and candidate experience. Learn more about Teradata’s competitive Total Rewards package at https://www.teradata.com/About-Us/Careers/Benefits
At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers and our customers’ customers to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.
Our Internship Program
Our summer internship program lasts 10-12 weeks beginning in May/June and ending in August/September. We offer a fast-paced, flexible, fun environment where you will have the opportunity to work on meaningful projects and face new challenges every day.
Location
Our program is fully virtual. Interns must remain in the US for the duration of the internship.
What You’ll Do
As a Services Product Manager Intern for the Support and Services Product Manager team, you will assist with automating report analysis and creation, create support process documentation, build form templates and automation. You will learn lean data analysis and Software and Hardware lifecycle management. You are required to have both strong technical and interpersonal skills.
+ Build forms and workflows in SharePoint for multiple level approval processes.
+ Automate pareto charts from data analysis.
+ Create standard templates and checklists in AHA, confluence and SharePoint.
+ Build Reports from JIRA projects with cross reference to customer cases.
What Makes You a Qualified Candidate
+ Must be enrolled in a bachelor’s degree program with a major in computer science or an electronics technology discipline
+ Knowledge of SharePoint
+ Knowledge of JIRA and Confluence
+ Knowledge of AHA
+ Knowledge of creating macros and charting in Excel
What You'll Bring
+ Strong verbal and written communication skills
+ Ability to prepare and deliver presentations
+ Project management
+ Excellent interpersonal skills
+ Strong facilitation and team skills
+ Conceptual understanding of software release cycles
Pay Rate: $20.00 - $24.00 - $27.00 Hourly
Why We Think You’ll Love Teradata
We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.
#LI-SK1
Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization.
We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.
Pay Rate: 0.0000 - 0.0000 - 0.0000 Hourly
Starting pay for the successful applicant will depend on geographic location, internal equity, job-related knowledge, skills, and candidate experience. Learn more about Teradata’s competitive Total Rewards package at https://www.teradata.com/About-Us/Careers/Benefits
Source : Teradata