Support Center Supervisor- Operations Data Analyst - Cascadia Global Security
San Antonio, TX
About the Job
About the position:
About us:
Cascadia Global Security (CGS) is a veteran-owned, nationwide security company based in the Pacific Northwest. We are growing rapidly and need you on our team! Our Security Specialists range from active-duty military personnel, veterans, and civilians looking for a career with upward mobility and employee-centered management. If you want to be a part of something exciting with opportunities for growth, training, and promotion in the local area and across the United States, this is the job for you.
We are looking for a hardworking and reliable leader to join our growing National Support Center team! This position will combine the challenges of teaching, coaching and growing the National Support Center staff, which operates as a key strategic department to support our officers and management teams, along with researching, developing and coordinating key metrics and operating systems. If you are skilled with Excel and like to take on new challenges this is the job for you.
Audere est Facere - “Dare to Do”
Desired Traits:
Duties and Responsibilities:
Benefits:
Monday: 6a-6p
Tuesday: 6a-6p
Wednesday: OFF
Thursday: OFF
Friday: 6a-6p
Saturday: 6a-6p
Sunday: 6A-6P
Week Two
Monday: OFF
Tuesday: OFF
Wednesday: 6a-6p
Thursday: 6a-6p
Friday: OFF
Saturday: OFF
Sunday: OFF
Requirements:
- Title: Support Center Supervisor – Operations Data Analyst
- Location: San Antonio, TX
- Employment Type: Salaried Full Time
- Salary: $55,000 - $65,000 DOE
- 100 % employer-paid Medical / Dental / Vision / and Life Insurance / 401 k Plan / 2-week Paid Vacation + additional offerings
About us:
Cascadia Global Security (CGS) is a veteran-owned, nationwide security company based in the Pacific Northwest. We are growing rapidly and need you on our team! Our Security Specialists range from active-duty military personnel, veterans, and civilians looking for a career with upward mobility and employee-centered management. If you want to be a part of something exciting with opportunities for growth, training, and promotion in the local area and across the United States, this is the job for you.
We are looking for a hardworking and reliable leader to join our growing National Support Center team! This position will combine the challenges of teaching, coaching and growing the National Support Center staff, which operates as a key strategic department to support our officers and management teams, along with researching, developing and coordinating key metrics and operating systems. If you are skilled with Excel and like to take on new challenges this is the job for you.
Audere est Facere - “Dare to Do”
Desired Traits:
- Intermediate to advanced Excel/Microsoft Office
- Highly Organized and Detail Oriented
- Compassionate, Flexible, and Proactive
- Quality verbal and written communications
- Self-Driven and Reliable
- Ability to stay on track with multiple projects
- Able to identify and find creative solutions to problems
- Strong desire for upward advancement
- Supervisory experience is a plus
- A want to always be moving forward and learning new things
Duties and Responsibilities:
- Build and manage KPI tracking reports to help regional managers understand the strengths and weaknesses of their region and implement focused changes
- Work to simplify, streamline, and improve reporting functions continuously
- Work with IT and operations to improve and develop the Support Centers technology, systems and processes
- Take on new projects as they arise ranging from implementation of new systems and software, building new reports, analyzing new and existing contracts, or assisting with the opening of new regions
- Answer telephone calls from onsite Security Officers and provide needed support
- Support the Operations Dept. when needed
Benefits:
- 100% employer paid Medical/ Dental/ Vision Insurance
- Employer Paid Life Insurance with other voluntary options
- Enhanced insurance offerings such as Critical Care Coverage, Accident Insurance, Hospital Insurance, and Pet Insurance
- 401k program
- Two weeks of paid vacation
- This position is out of our National Support Center located in San Antonio, TX and does require working a 2-week rotating day-shift schedule as follows:
Monday: 6a-6p
Tuesday: 6a-6p
Wednesday: OFF
Thursday: OFF
Friday: 6a-6p
Saturday: 6a-6p
Sunday: 6A-6P
Week Two
Monday: OFF
Tuesday: OFF
Wednesday: 6a-6p
Thursday: 6a-6p
Friday: OFF
Saturday: OFF
Sunday: OFF
Requirements:
- AA degree or higher
- At least 1 year of finance or accounting experience (preferred)
- Strong knowledge of Excel and Microsoft products
- The position is based in the San Antonio National Support Center and in-person work is required.
Source : Cascadia Global Security