Supply Chain Operations Specialist II - 1144387301-4884 - Masco Corporation
Melrose Park, IL
About the Job
This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/12361223 CEVA Logistics
provides global supply chain solutions to connect people, products and
providers all around the world. Present in 170 countries and with more
than 110,000 employees spread over 1,300 sites, we are well on our way
to achieving our vision: to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to
engage and empower our diverse, global team to co-create value with our
customers through our solutions in contract logistics and air, ocean,
ground, and finished vehicle transport. That is why CEVA Logistics
offers a dynamic and exceptional work environment that fosters personal
growth, innovation, and continuous improvement.
DARE TO GROW! Join CEVA Logistics, and you will be part of a team that
values imagination, encourages boldness and exemplarity, and is
committed to excellence in everything we do. Join us in our mission to
shape the future of global logistics as we become a global leader in the
logistics industry. As we continue growing at a fast pace, will you
"Dare to Grow" with us?
YOUR ROLE
Are you known for exceptional operational support in the supply chain
environment? Are you passionate about data reporting and analysis and
transportation operations? If so, we have an opportunity that would
allow you to provide an essential role and contribute to delivering
superior supply chain services.
WHAT ARE YOU GOING TO DO?
- Develop working relationships with internal and external customers,
assist with account management such as maintaining customer
profiles, details and service needs. Address various internal and
external customer questions and concerns regarding shipments,
billing, status, services, carriers, and other needs; forward
complex or escalated customer needs as appropriate.
- Interface with airlines, shipping, truck and related carriers to
understand requirements, track shipments or details; operations are
typically standard to complex.
- Manage various documents for accuracy; requires operational
knowledge of customers, carriers, and procedures. Update various
operational/customer data in software systems and applications, work
to identify missing or potential operational or service concerns and
communicate with appropriate groups as necessary to resolve.
- Utilize databases, logs, and other sources to locate and verify
information; information is usually operational in nature, standard
to complex.
- Track orders and shipments and assist with tracing as needed;
usually more standard, regional or domestic operations. Create and
processes invoices, reviews for operational accuracy, and works with
customers on questions and payment.
- Assist with running and summarizing operational reports and details;
present information to co-workers or supervisors are needed. Assist
with preparing information required for quotes or address potential
services; may provide more standard to complex quotes.
- Ensure compliance with company policies and procedures and maintain
a safe and effective work environment; assist others with
understanding operational items.
WHAT ARE WE LOOKING FOR?
Education and Experience:
- High School graduate or GED.
- Five years of office experience in a logistics/transportation
environment.
Skills:
- Basic to Intermediate proficiency in Microsoft Office, Internet,
web-based and job specific software applications.
- Utilizes databases and systems to review and verify documentation
and information.
- Ability to prepare basic reports, queries, and operational
information.
- Ability to track and trace basic shipments or product.
Characteristics:
- Understanding of providers, carriers and service in related supply
chain environments.
- Ability to communicate potential concerns or delays.
- Operates in a fast pace and changing environment and in both a team
and individual contributor environment.
- Capable of communicating with co-workers to provide and receive
direction.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of recognition, we want our employees to grow,
develop and be part of our journey. We offer a benefits package with a
focus on your wellbeing. This includes competitive Paid Time Off,
401(k), health insurance and an employee benefits platform that offers
discounts on gym memberships and a diverse range of retail, travel, car
and hospitality brands, including important offerings like pet
insurance.
We are a team in every sense, and we support each other and work
collaboratively to achieve our goals together.
It is our goal that you will be compensated for your hard work and
commitment, so if you'd like to work for one of the top Logistics
providers in the world then let's work together to help you find your
new role.
ABOUT TOMORROW
We value your professional and personal growth. That's why we share
plenty of career opportunities for you to thrive within CEVA. This role
can be the first step on your career path with us. You can stay in the
same job family, find a new family to grow in (an almost limitless
number
information, please see:
https://illinoisjoblink.illinois.gov/jobs/12361223 CEVA Logistics
provides global supply chain solutions to connect people, products and
providers all around the world. Present in 170 countries and with more
than 110,000 employees spread over 1,300 sites, we are well on our way
to achieving our vision: to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to
engage and empower our diverse, global team to co-create value with our
customers through our solutions in contract logistics and air, ocean,
ground, and finished vehicle transport. That is why CEVA Logistics
offers a dynamic and exceptional work environment that fosters personal
growth, innovation, and continuous improvement.
DARE TO GROW! Join CEVA Logistics, and you will be part of a team that
values imagination, encourages boldness and exemplarity, and is
committed to excellence in everything we do. Join us in our mission to
shape the future of global logistics as we become a global leader in the
logistics industry. As we continue growing at a fast pace, will you
"Dare to Grow" with us?
YOUR ROLE
Are you known for exceptional operational support in the supply chain
environment? Are you passionate about data reporting and analysis and
transportation operations? If so, we have an opportunity that would
allow you to provide an essential role and contribute to delivering
superior supply chain services.
WHAT ARE YOU GOING TO DO?
- Develop working relationships with internal and external customers,
assist with account management such as maintaining customer
profiles, details and service needs. Address various internal and
external customer questions and concerns regarding shipments,
billing, status, services, carriers, and other needs; forward
complex or escalated customer needs as appropriate.
- Interface with airlines, shipping, truck and related carriers to
understand requirements, track shipments or details; operations are
typically standard to complex.
- Manage various documents for accuracy; requires operational
knowledge of customers, carriers, and procedures. Update various
operational/customer data in software systems and applications, work
to identify missing or potential operational or service concerns and
communicate with appropriate groups as necessary to resolve.
- Utilize databases, logs, and other sources to locate and verify
information; information is usually operational in nature, standard
to complex.
- Track orders and shipments and assist with tracing as needed;
usually more standard, regional or domestic operations. Create and
processes invoices, reviews for operational accuracy, and works with
customers on questions and payment.
- Assist with running and summarizing operational reports and details;
present information to co-workers or supervisors are needed. Assist
with preparing information required for quotes or address potential
services; may provide more standard to complex quotes.
- Ensure compliance with company policies and procedures and maintain
a safe and effective work environment; assist others with
understanding operational items.
WHAT ARE WE LOOKING FOR?
Education and Experience:
- High School graduate or GED.
- Five years of office experience in a logistics/transportation
environment.
Skills:
- Basic to Intermediate proficiency in Microsoft Office, Internet,
web-based and job specific software applications.
- Utilizes databases and systems to review and verify documentation
and information.
- Ability to prepare basic reports, queries, and operational
information.
- Ability to track and trace basic shipments or product.
Characteristics:
- Understanding of providers, carriers and service in related supply
chain environments.
- Ability to communicate potential concerns or delays.
- Operates in a fast pace and changing environment and in both a team
and individual contributor environment.
- Capable of communicating with co-workers to provide and receive
direction.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of recognition, we want our employees to grow,
develop and be part of our journey. We offer a benefits package with a
focus on your wellbeing. This includes competitive Paid Time Off,
401(k), health insurance and an employee benefits platform that offers
discounts on gym memberships and a diverse range of retail, travel, car
and hospitality brands, including important offerings like pet
insurance.
We are a team in every sense, and we support each other and work
collaboratively to achieve our goals together.
It is our goal that you will be compensated for your hard work and
commitment, so if you'd like to work for one of the top Logistics
providers in the world then let's work together to help you find your
new role.
ABOUT TOMORROW
We value your professional and personal growth. That's why we share
plenty of career opportunities for you to thrive within CEVA. This role
can be the first step on your career path with us. You can stay in the
same job family, find a new family to grow in (an almost limitless
number
Source : Masco Corporation