Supply Chain Operations Specialist-Bilingual Mandarin and English - IntelliPro Group Inc.

Job Title: Operations Specialist (Dispatcher)

Position Type: Full-time

Location: Union City, CA / South San Francisco, CA

Salary Range / Rate (Currency): $20-23/hour, P3 level

Job ID#: 140184

Position Summary:

You will play a pivotal role in overseeing and optimizing the day-to-day activities to ensure efficiency and productivity. Your primary responsibilities will revolve around managing personnel, implementing strategic processes, and sustaining a positive work culture within the warehouse.

Key Responsibilities:

• Route Planning: Collaborate with the logistics team to plan efficient delivery routes, considering factors such as traffic, package volume, and delivery windows.
• Dispatch: Coordinate the dispatch of delivery drivers, ensuring they have all the necessary information and resources to complete their routes effectively.
• Real-time Monitoring: Use tracking systems and communication tools to monitor delivery progress, proactively addressing any issues that may arise during transit.
• Training: Provide training materials, resources, and guidance to DSP, helping them optimize last-mile operations, enhance customer service, and improve delivery.
• Issue Resolution: Act as a point of contact for DSP to resolve any delivery-related issues, such as incorrect addresses or package damage.
• Oversight: Maintain meticulous records of inventory at our last-mile distribution center, ensuring the accurate tracking and management of all packages.
• Quality Assurance: Conduct quality checks on packages to ensure they meet our delivery standards and are in excellent condition.
• erformance Reporting: Generate reports on delivery performance, including delivery times, success rates, and any areas requiring improvement.
• Safety Compliance: Ensure that all employees and partners adhere to safety regulations and guidelines.
• Process Improvement: Collaborate with the team to identify areas for process improvement and implement solutions to enhance efficiency.

Qualifications:

• Proven 1 year experience in Warehouse or logistic experience.
• Excellent problem-solving skills and the ability to handle unexpected situations effectively.
• Strong organizational skills, with the ability to manage multiple tasks and meet deadlines.
• This position requires collaborating with a team in China, so they will prefer bilingual candidates.

About Us:

Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. With a dynamic presence in the USA, China, Canada, Singapore, Philippines, UK, India, Netherlands, and Germany, we continue leading global talent solutions.

IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.

Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.

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