Supervisory Guide (General) - Masco Corporation

Summary This position is located at the Blanchard Springs Caverns Recreation Area and Visitor Information Center, Sylamore Ranger District, Ozark-St. Francis National Forest. The mission is to provide information and interpretive services to visitors concerning the natural and historic features of the areas of interest on the unit which assigned. For additional information about the duties of this position, please contact Shane Avey at 870-757-2211 email william.s.avey@usda.gov Responsibilities Duties listed below are at the full performance level (GS-07). Conducts tours during periods of extremely high visitor use or when regular guide is not available. Assists supervisor in planning, preparing, and presenting training programs for seasonal and regular guides. Assists supervisor in planning, coordinating and leading special tours for large groups or special interest groups. Assists in providing information of a general and technical nature to visiting reporters or media people to assist them in developing stories about Blanchard Springs Caverns. Provides technical and administrative supervision to subordinate employees. Performs supervisory duties 25% or more of the time. Develops tour schedules for the guides in the caverns. Requirements Conditions of Employment Qualifications In order to qualify, you must meet the eligibility and qualifications requirements as defined below by the closing date of the announcement. For more information on the qualifications for this position, visit the Office of Personnel Management's General Schedule Qualification Standards. Your application and resume must clearly show that you possess the experience requirements. Transcripts must be provided for qualifications based on education. Provide course descriptions as necessary. Specialized Experience Requirement: GS-06: (1) One year of specialized experience equivalent to at least the GS-05 level. Examples of specialized experience include: Planning and presenting guided tours to present natural resources information to visitors, students or other groups; serving as a tour guide and maintaining control of the group in hazardous areas; providing information to visiting media and information to be used to inform the public about recreation opportunities; OR planning the work to be accomplished by the unit and performing administrative and human resources management functions for the unit. OR One (1) full year (18 semester hours) of graduate level coursework that is directly related to the work of the position; such as: forestry, range management, agriculture, geology, or recreation. OR A combination of experience and education as described which together meet the requirements of the position. GS-07: One year equivalent to at least the GS-06 grade level. Examples of specialized experience include: Develop and prepare work schedules for cavern tour operations; assist in training tour guides on leading interpretative tours; planning and presenting guided tours to present natural resources information to visitors, students or other groups; serving as a tour guide and maintaining control of the group in hazardous areas; providing information to visiting media and information to be used to inform the public about recreation opportunities; or planning the work to be accomplished by the unit and performing administrative and human resources management functions for the unit. OR One (1) full year (18 semester hours) of graduate level coursework that is directly related to the work of the position; such as: forestry, range management, agriculture, geology, or recreation. OR A combination of experience and education as described which together meet the requirements of the position. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Additional Information The USDA Forest Service has legislative authority to recruit and fill Permanent (Career/Career-Conditional), Temporary, and Term Appointments under the USDA Demonstration Project. Under this authority, any U.S. citizen may apply. Career Transition Assistance Plan (CTAP), Reemployment Priority List (RPL), or Interagency Career Transition Assistance Plan (ICTAP): To exercise selection priority for this vacancy, CTAP/RPL/ICTAP candidates must meet the basic eligibility requirements and all selective factors. CTAP/ICTAP eligibles must meet the agency's definition for a quality candidate as provided in the How You Will Be Evaluated section of this announcement to be considered. If you are selected for a position with further promotion potential, you will be placed under a career development plan, and may be non-competitively promoted if you successfully complete the requirements and if recommended by management. However, promotion is not guaranteed. This position may be eligible to telework up to four days per week, based upon the duties of the position. This position may also be eligible for flexible work arrangements as determined by agency policy and any applicable collective bargaining agreements. The Forest Service may use certain incentives and hiring flexibilities, currently offered by the Federal government, to attract highly qualified candidates. Additional Information is available on the OPM Website. This is a non-bargaining unit position. Forest Service daycare facilities are not available. Government Housing is not available.