Supervisor, Warehouse - Arhaus

Description

Summary:

The Warehouse Supervisor is responsible for maintaining and constantly improving day-to-day floor operations to ensure the highest levels of customer satisfaction and production efficiencies, through meeting required deadlines and maintaining a controlled and operational in-flow/out-flow of products to ensure customer satisfaction.

Essential Duties and Responsibilities:

• Provide leadership and supervision to distribution team members within a specific functional area and/or process.
• Support process manager and/or Sr.Operations manager to ensure timely, accurate product receipt, order fulfillment, and the optimization of resources and processes
• Manage team members to ensure compliance with policies/procedures, process improvement, and drive team member initiatives to create and promote an environment where team members are engaged and committed to the success of the Company thereby negating the need for third party representation.
• Supervise the daily operations in the functional area and lead team members until the work is complete for the day.
• Maintain, refine and/or improve processes within the area to meet customer requirements which include deadlines and quality standards.
• Manages day to day scheduling, staffing, material management, compliance, training and auditing activities.
• Follow procedures set forth by Supply Chain Management on time and attendance
• Provide a positive and engaging working environment focusing on the DC metrics including housekeeping standards are developed into daily processes.
• Emphasize safety and quality commitments for the department and ensure 100% compliance with the department’s processes and procedures

• Have in depth understanding of the departments DC processes and functions. Identify key variables that influence the workflow process and develop and implement departmental changes enhancing workflow optimization.
• Develop and implement performance measurements and internal auditing processes to routinely evaluate operations efficiency and quality.
• Deliver results in support of the company strategy and expectations.
• Supervise, train, and develop team members in non-exempt positions. Effectively communicate coaching and corrective action to ensure compliance with policies and procedures while treating team members fairly and with respect.
• Provide timely feedback and development to team members. This includes performance evaluations, recognition and disciplinary action.
• Support and participate in hiring activities within the DC.
• Facilitate and/or lead various teams for improvement, safety and engagement to improvement DC processes and engagement to the building.
• Must be able to meet departmental expectations to effectively drive results.
• Must be able to operate PIE for specific departments (machine picking/put away, etc)
• Assist in managing Financial accounts for department personnel (i.e., payroll, expenses)

Competencies:

• Adapts to change quickly and easily and performs effectively during times of change;  demonstrates the ability to multi-task and manages competing priorities effectively
• Builds respectful and effective working relationships; collaborates with others to achieve common goals
• Conveys information clearly and concisely, both verbally and in writing; adjusts communication to meet the needs of the audience
• Strives to meet or exceed the expectations of internal and external customers
• Demonstrates initiative by acting as a self-starter;  takes on increased responsibility to enhance one’s contribution
• Displays a high degree of integrity, honesty and takes responsibility for one’s own actions;   shows consistency between words and actions

Education, Experience and Other Qualifications:

• Education: High school diploma; College degree preferred
• Years of experience: No less than 5 years of warehouse supervisory experience
• Computer proficiency: proficient in MS Office [Outlook, Excel, Word] or similar suite
• Ability to train individuals in the loading and warehousing business
• Dedicated to business and willing to adjust schedule and hours as needed to manage department
• Leadership and supervisory experience and understanding of management principles
• Understanding of general work practices in warehousing and distribution, including order picking, packing, and shipping processes and procedures
• Knowledge of coaching and counseling of staff

Essential Functions of the Position:

• Performing will be standing while performing their respective job function for extended periods of time.
• Prolonged standing and repetitive motions, bending, stooping, pushing and pulling
• No physical limitations that limit the ability to carry and move furniture weighing up to 150 pounds.
• Consistent regular scheduled attendance is considered an essential function of this job.

Work Environment:

• Work performed in a warehouse type facility with temperatures subject to normal environmental conditions
• Safety glasses and steel toe shoes required, additional safety equipment provided based on specific job.
• Work surfaces are primarily concrete.

FLSA Status:

• Exempt

The associate in this role must perform the above essential duties and responsibilities with or without reasonable accommodation.  The incumbent may be asked to perform other duties and this description is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.   

Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind, Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

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