Supervisor Social Worker - Virginia Mason Franciscan Health

**Overview** Virginia Mason Franciscan Health brings together two award-winning health systems in Washington state CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan Health, you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region. While you're busy impacting the healthcare industry, we'll take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more! Bailey-Boushay House provides compassionate, highly professional care for people living with HIV/AIDS. Many of our clients also deal with chemical dependency, mental health and/or homelessness. Our programs for clients with HIV/AIDS include: A comprehensive HIV outpatient program staff with RN's to provide medication management and support to ensure maximum adherence to HIV meds and other necessary medications, including insulin, hormone therapy and other injectable medications required daily, weekly or monthly. An emergency overnight homeless shelter for clients experiencing homelessness Other services include: Wound care Diabetic education and support Housing programs Psychiatry services Chemical dependency support Social work support Groups and activities Nutritional support & Education We also have a Residential Care Program that offers: A licensed 35 bed nursing home End-of-life care as part of our inpatient program More about Bailey-Boushay House: Opened in 1992 as the first facility built from the ground up to serve people with AIDS at end of life. Over the years, we have continued to pioneer highly skilled, compassionate care for people living with HIV/AIDS. We were involved early in offering promising new antiretroviral drugs and drug combinations to our clients. We understand that medications alone were not enough- people needed support of all kinds to help them stay on their medications and we developed new programs to provide that support. **Responsibilities** **Operations:** ? Supervises daily operations of the assigned care management and social work team which provides ongoing intervention, assessment and care of patients to facilitate the safe and appropriate delivery of patient care, in compliance with organizational values, professional standards, internal policies/standards/procedures and/or applicable regulatory requirements; monitors and audits Plan of Care and related documentation to ensure conformance with established standards relating to timeliness and accuracy; oversees the resolution of daily clinical, administrative and operational issues, and monitors/troubleshoots service recovery and other escalated concerns, resolving within defined scope of responsibility; implements and enforces quality control/quality assurance and productivity standards; ensures that applicable standards, systems and procedures are understood and followed; monitors and audits related documentation to ensure conformance with established standards relating to timeliness, and accuracy; prepares periodic productivity reports and program updates for review of higher-level authority. ? Participates in the development of, and implements new clinical systems/programs to enhance existing services and raise the standard of care for the patient population served; produces and presents reports on key performance indicators and other significant benchmarking metrics. **Staff Supervision and Development:** ? Schedules, supervises and evaluates the work of assigned staff engaged in the assessment/treatment of patients in accordance with established procedures; prioritizes cases and assigns staff to address urgent and non-urgent patient care needs as identified by the multidisciplinary clinical team; approves rescheduling and replacement staff for assigned work unit in accordance with established standards; ensures that staff are qualified and properly trained to perform assigned job duties; interviews job candidates and makes employment and other personnel decisions in accordance with established guidelines; orients employees and holds regular staff meetings to keep employees appraised of all matters relevant to successful job performance; approves timecards; communicates performance standards, assesses clinical competency and evaluates employee performance; counsels employees, providing constructive feedback and recognizing results achieved; participates in performance management activities and resolves technical issues referred by subordinates as beyond their scope of authority. **Monitors Compliance:** ? Interprets, and monitors compliance with, applicable internal/external legal and regulatory agreements, standards and requirements; keeps abreast of changing regulatory requirements/regulations, professional standards and competitive industry practices impacting assigned functions, as well as organizational initiatives/changes with potential to impact current operations; monitors impact on existing activities and identifies/implements effective response/solution while maintaining acceptable service levels and work quality. **Performance/Quality Improvement:** ? Monitors, on a continuous basis, services, patient outcomes, quality control, family/patient satisfaction, staffing needs and operational effectiveness to facilitate optimal care delivery; collects/analyzes data relating to productivity, trends, patient volume/consults and related information; identifies opportunities and provide recommendations to management for new quality/performance improvement and/or service delivery/care initiatives; implements new processes and ensures that performance improvement activities are conducted in a timely and effective manner; ensures that staff receive the necessary on-site training and consultation to enhance their understanding of quality/performance improvement initiatives. Performs related duties as required. **Qualifications** **Education/Work Experience Requirements** Master's degree in Social Work, Social Welfare or related behavioral science field, or five years of directly related work experience that would demonstrate attainment of the requisite job knowledge/abilities. **Licensure/Certification** ? Current Washington Licensed Independent Clinical Social Worker (LICSW:WA) or must be obtained within 12 months of hire ? Active membership in the National Association of Social Workers is preferred. **Pay Range** $54.01 - $78.31 /hour We are an equal opportunity/affirmative action employer.