Supervisor, Shift Engineering Support - Electric Reliability Council of Texas

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career. ERCOT is committed to fostering diversity and inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We accept and celebrate those that join us and recognize that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. A diverse and inclusive workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future. ERCOT offers the flexibility to work both in and out of the office within the state of Texas, providing our employees with an enhanced work life balance. WORKSITE: 2705 West Lake Drive, Taylor, Texas, 76574, United States OFFERED WAGE: $151,590.00 per year JOB DUTIES: Supervise and oversee the day-to-day activities and work schedule of the Operations Shift Engineering staff. Provide direct supervision to professional individual contributors and/or skilled, support individual contributors. Hire, coach, train, and manage performance of staff. Interact with direct reports and functional peer groups. Provide technical operations support to staff, including Energy Management System (EMS) and advanced power system analysis applications. Provide on-the-job and coaching to employees. Act as an advisor to department and become actively involved, as required, to meet schedules and resolve problems. Lead a team to evaluate and ensure Operations within secure system operating limits. Lead a team that acts as Subject Matter Experts for the ERCOT Guides and protocols and the NERC Standards for Day-Ahead and Real-Time Operations. Work with Market Participants as required to ensure system accuracy and resolve problems. Provide operations analysis, reports, and investigation/review both written and oral. Provide operations engineering support for other ERCOT support personnel as required. Formulate recommendations for software enhancement and improvement of operational study accuracy. Formulate recommendations to management for changes to Operating Procedures. Support ERCOT by working with various ERCOT subcommittees, working groups, and task forces. Represent ERCOT on NERC committees, subcommittees, working groups, and task forces as assigned. May provide input into budgeting and financial decisions that impact on the department but must request approval for financial actions beyond a limited scope per policy. May majority telecommute from within the State of Texas. MINIMUM REQUIREMENTS: Bachelor’s Degree in Electrical Engineering or Power Systems Engineering MINIMUN EXPERIENCE: Five (5) years of experience as Power System Engineer, Operations Engineer, Power System Applications Engineer, or related position. SPECIAL REQUIREMENTS: The required five (5) years of experience as Power System Engineer, Operations Engineer, Power System Applications Engineer, or related position must have been in the electric utility industry or in the development of applications or products for power systems for the electric utility industry and must have included at least one year in a senior, team lead or similar leadership role. OTHER: May telecommute 2-3 days per week from within the State of Texas. #LI-DNP Are you an ERCOT Employee? If so please log in to Workday to apply. The Electric Reliability Council of Texas (ERCOT) manages the flow of electric power to 24 million Texas customers - representing about 90 percent of the state's electric load. As the independent system operator for the region, ERCOT schedules power on an electric grid that connects more than 52,700 miles of transmission lines and 1,100 generating units. ERCOT also performs financial settlement for the competitive wholesale bulk-power market and administers retail switching for 8 million premises in competitive choice areas. ERCOT is a membership-based 501(c)(4) nonprofit corporation, governed by a board of directors and subject to oversight by the Public Utility Commission of Texas and the Texas Legislature. ERCOT's members include consumers, cooperatives, generators, power marketers, retail electric providers, investor-owned electric utilities (transmission and distribution providers,) and municipal-owned electric utilities. ERCOT offers an excellent benefits package, which includes health, dental, vision, life insurance, long/short-term disability insurance, long-term care insurance, Section 125 Flexible Spending Account, and a Retirement Savings Plan. The medical, dental, vision, and quality-of-life benefits offered by ERCOT are second to none. Full-time employees are eligible to enroll in benefits on the first of the month following the date of hire. Additionally, 401(k) plans are available to help employees plan for the future. The ERCOT Internship Program provides college students the opportunity to develop their skills in a professional work environment. Each intern will receive unique projects and assignments that aim to solve real challenges facing the electric industry. ERCOT internships provide professional learning experiences that offer meaningful, practical work related to each student's desired career path. Eligible candidates should be enrolled in an academic bachelors or post graduate degree program maintaining a GPA of 3.0 or higher. The ERCOT Engineer Development Program (EDP) is a 12- to 16-month, self-paced program geared toward entry-level engineers looking to start a career in the power industry. Through the program, an EDP Engineer receives one-on-one mentoring, specialized training, and exposure to the work performed by each of the engineering groups at ERCOT. The program allows engineers to develop the fundamental skills necessary to reach their full potential while gaining an understanding of the types of engineering work ERCOT has to offer. EDP management supports participants each step of the way as they progress through the program. Upon completion, graduates are placed as full-time engineers within one of ERCOT’s engineering groups. The GMS Development Program (GDP) is designed to provide entry-level and early career professionals with the skills necessary to become successful Power System and Computer Engineers. The program, which is based in ERCOT’s Grid and Market Solutions (GMS) Department, will provide experience in day-to-day work and instruction in the fundamentals of electric power systems engineering, grid and market applications, software programming, and IT service and operations management. The GDP offers one-on-one mentoring, training, field trips, and special assignments. These assignments allow GDP engineers to become knowledgeable and familiar with the various business areas at ERCOT. The GMS leadership team prepares GDP engineers for a future career at ERCOT in power systems and computer engineering. The System Operator Development Program (ODP) is intended to combine real-time daily operations in an exciting work setting to prepare participants with the vital skills necessary to be successful in such a critical position — providing 24x7x365 on-demand support to manage the flow of electric power to more than 26 million Texas customers. If you are new to the industry, this program introduces you to the Bulk Electric System by combining introductory courses with the NERC Certification Exam Preparation Program in preparation to pass the NERC Certification Exam.