Supervisor Production Floor - SelectQuote, Inc.

About the Role:

Job Summary:

The Supervisor Production Floor assist the Pharmacy Manager and Pharmacist Supervisors in the SelectRx division. This position staffs to ensure operational measures are obtained and helps support the management of the pharmacy staff internally and externally.

Supervisory Responsibilities:

This position has direct supervisory responsibilities.

Essential Duties and Responsibilities:

• Support and supervises departmental personnel including:
  • Orientation  
  • Training
  • Monitoring
  • Determining workload
  • Delegating assignments
  • Scheduling
  • Evaluating performance (on an annual basis or as needed) with Pharmacy manager
  • Supports corrective and disciplinary actions
• Support quality improvement by:
  • Assisting manager/assistant manager in delivering and maintaining employee Performance Improvement Plans (PIPs) and/or corrective actions
  •  Assisting manager/assistant manager in improving processes in production
• Implements and adheres to all SelectRx policies and procedures
• Participates and assists in the screening interviewing and evaluation of employee candidates while also making recommendations to hire promote or discipline current employees while coordinating and implementing teamwork
• Operates within the professional standards in compliance with Federal State Local and Business regulation while enforcing the laws regarding the practice of pharmacy
• Performs other duties as assigned by the Pharmacy Manager

Skills/Abilities:

• Strong time management skills
• Strong crucial thinking and problem solving skills
• Proven conflict management/resolution skills
• High professional ethics and standards
• Demonstrates the appropriate written and oral communication skills
• High degree of interpersonal and organizational skills
• Maintains confidentiality
• Adheres to OSHA and Compliance Plan regulations
• Reliable outgoing and highly effective at relating to others
• Ability to effectively interact with all levels of management associates patients and general public
• Knowledge and understanding of pharmacy software
• Proficiency in reading writing and speaking is required

Education and Experience: 

• Bachelor’s Degree in a related field or equivalent work experience required
• 2+ years’ experience working in clinical manufacturing preferred
• 3+ years leading fast paced metric driven teams
• Familiarity with Six Sigma principles
• Six Sigma Green or Yellow Belt preferred

Certificates/Licenses/Registration:

• Certified Pharmacy Technician licensure

Financial Responsibilities (budget revenue):

This position has no budget responsibility authority and/or level of control.

Physical Requirements:

• Prolonged periods of sitting or standing
• Work is performed indoors with potential for exposure to safety and health hazards related to office work
• Potential to travel to other office and operational sites
• Noise level in work environment is usually moderate

SelectQuote Core Values:

Service: We create positive customer experiences. 

Entrepreneurship: We create innovate & take risks. 

Leadership: We build & invest in high-performing teams. 

Empowerment: We embrace a changing environment. 

Courage: We challenge the status quo & drive continuous improvement.

Teamwork: We help support & celebrate each other.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required.