Supervisor Medical Office RN Cedarville & Drummond Clinics - MyMichigan Health

Summary:

This position will cover both Cedarville & Drummond Clinics.

 

 

This position must have basic knowledge of family medicine and able to assess, plan, implement and evaluate care for patients. This position is responsible for the coordination of the MyMichigan Medical Group (MMG) Family Medicine staff to assure high quality, compassionate patient care. They will maintain and oversee employees and patients at the office location and will act as the liaison with other subsidiary and organization’s personnel. This position orders all medical and office supplies to manage patient care. The Supervisor Registered Nurse (RN) will assure compliance with the policies/procedures of MMG and the Health Care System by maintaining Occupational Safety and Health Administration (OSHA) guidelines, Clinical laboratory Improvement Amendments (CLIA ) regulations, and corporate compliance. The Supervisor RN will coordinate and train of any new employees, students, and float staff. The position will provide teaching to patients and their family members. Manages the patient with pain management and symptom management and will be available for office emergencies. Calls in prescriptions and teaches the patient and family the reasons for the medication and side effects. Coordinates and ensures continuity of care with other providers. This position provides daily direction and problem solving to clinical and administrative staff and assists the Vice President, Director and Senior Practice Manager in short range planning.

Responsibilities:

(25%)*The Supervisor RN coordinates and trains new employees, students, and float staff and conducts coaching and disciplinary conversations, along with job performance reviews for all staff. Processes time keeping in the UKG system for bi-weekly payroll. Facilitate the hiring process and selection of new employees. (25%)*Performs clinical duties as needed including triaging patient calls and reporting test results to patients. Assess patients as appropriate and serve as a liaison between the provider and patient.

(25%)*Handles day-to-day clinical operations in the practice and utilize critical thinking skills to resolve issues.

(25%)*Interacts positively with patients and families in an ongoing way. Provides information to patients so they may fully utilize and benefit from MMG services and the services of MyMichigan Health.

OTHER DUTIES AND RESPONSIBILITIES: Interacts positively with patients and families during severe stress situation. Demonstrates critical thinking and integration of theory to practice for internal medicine patients.

Provides for the age specific needs of the population served according to department standards and policies/procedures as evidenced by observation, documentation and peer feedback. Maintains medical supplies to assure consistent supply levels to meet the needs of the patients. Understands necessary computer functions in the office setting: Misys, Wellness, LIS, Emageon, Dictation systems, and any other necessary programs to assist providers and staff. Room patients during office visits and perform and record all vital signs on patient. Assess physical as well as social needs of the patient. Verify patient demographic information and maintain clinical documentation as outlines in MPG policies and procedures. Provides teaching to patients and staff on subjects related to internal medicine. Provides coverage for the Director. Management of the patient with symptoms management and will be available for care emergencies. Calls in prescriptions and teach the patient and family the reasons for the medications and side effects. Coordinates and ensure continuity of care with other providers including patient admits and transfers to the medical center. Must be a graduate of an approved RN nursing program and function in conjunction with the RN specialty nurse responsibilities. Serve as a resource to technical, clerical and medical staff. Identifies preventative maintenance needs for any office equipment. Conducts performance review of clinical staff and conducts follow up as appropriate. All other duties as assigned by the Director and Senior Manager. MidMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft® Windows. An employee may be required to participate in further learning opportunities offered by MidMichigan Health. Coordinates and ensure continuity of care with other providers.

Certifications and Licensures:

BLS - Basic Life Support

Required Equivalent Experience - Within 1 month of hire or transfer

 

RN - Registered Nurse

Required Equivalent Experience -

Required Education:

Education: Associates Degree

Comments: BSN is preferred

Other Information:

EXPERIENCE, TRAINING AND SKILLS:

Previous management experience including coaching, leading and mentoring employees. Leadership skills needed to effectively direct a group. Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner.