Supervisor - Lettershop - 2nd Shift - Amsive

Company Overview

At Amsive, our people are our first priority. We’re a full-service performance marketing agency offering services across the entire direct and digital marketing landscape. We have been a leader in print production for over 40 years. Our team brings innovative marketing materials to life through world-class print production and operations management.

We invest in you with on-the-job training, competitive benefits, paid holidays, paid time off, and career advancement opportunities across our agency. Amsive cares about the results of our work and team-wide collaboration.  We foster big ideas with printing facilities that are temperature controlled, bright, and clean.

Join a team that takes pride in its work, knowing that results matter as we boldly advance the future of print marketing together. Explore our culture.

**This role works at 605 Territorial Dr., Bolingbrook, IL 60440                 3pm to 11:30pm**

POSITION DESCRIPTION SUMMARY

The Lettershop Production Supervisor works directly with Department Manager to identify and maintain daily working schedules within the lettershop department and is responsible for the accurate and timely production of mail pieces and other personalized items. The activities carried out within the department include imaging of both mail and personalized pieces via inkjet systems, insertion of flat and folded pieces into envelopes for mailing, card affixing, hand mail sortation, and hand inserting.

Essential Duties and Responsibilities:

• Coordination, scheduling, and daily work prioritization to maintain an effective and efficient capability to prepare mail and personalized items.
• Identify and manage any required education, training, and professional development of the lettershop staff to ensure the company retains a competitive edge in lettershop processes, schedules, and activities.
• Train and maintain daily shift employee accountability of job time cost entry.
• Ensure we are alerted to any operational changes that may affect our daily operations or our customers' mailing habits.
• Work closely with various production departments to foster and develop an efficient set of processes and procedures for completing the lettershop workload in a timely manner.
• Coordinate job status schedules between shift supervisors and leads.
• Other duties as assigned.

Responsibilities:

Responsible for the overall direction, coordination, evaluation of daily jobs, and directly supervises manufacturing employees. Carries out production responsibilities in accordance with the organization's policies. Responsibilities include training associates; planning, assigning, directing work, addressing complaints, and resolving problems.

• Strong quality of work
• Strong work ethic
• Maintain an organized, safe, and clean work area
• Effectively use the quality control procedures monitoring quality of the final output
• Reviews schedule for jobs assigned daily and report issues back to Manager.
• Follow all plant, department and work area safety rules and operation procedures.

REQUIRED QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent attendance and punctuality
• Position requires High School/GED or an equivalent combination of education and experience.
• Knowledge of USPS regulations
• Ability to read and understand job tickets
• Ability to use powered material handling equipment and stack pallets
• English fluency in reading, writing, and speaking required. Bilingual Spanish speaking preferred.

Security Clearance:  Amsive is a Federal Contractor and this position may require government security clearance for certain projects.

Other Duties:  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

KNOWLEDGE/SKILL/ABILITY

• Ability to Execute - Targets and achieves results, sets and accomplishes challenging goals, prioritizes and manages tasks effectively, maintains an organized system to monitor progress, overcomes obstacles and accepts accountability.
• Commitment to Task - Meets commitments, works independently, accepts ownership of projects and outcomes, takes personal responsibility and sets objectives/standards, stays focused under pressure, meets attendance/punctuality requirements, shows a sense of urgency about getting results.
• Communication - Clearly exchanges thoughts, ideas and messages through written, verbal and non-verbal methods that promote an understanding with the target audience. Creates accurate and punctual reports, shares information and ideas with others in a timely manner. Listens carefully and attentively.
• Customer Focus - For both internal and external customers, builds customer confidence, is committed to increasing customer satisfaction.
• Diversity - Supports an inclusive workplace, incorporates different viewpoints and ideas to maximize performance and contributions of employees, develops strengths in team members, deals respectfully with colleagues, customers and vendors at all levels, understands his/her role in building and sustaining a culture of high performance.
• Initiative - Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development, demonstrates a bias for action without prompting.
• Innovation - Generates new ideas, challenges the status quo, pursues ongoing improvements, supports change, encourages originality, solves problems creatively.
• Quality - Is attentive to detail and accuracy, is committed to excellence, continuously looks for improvements, finds root cause of problems, owns/acts on problems, seeks opportunities to increase effectiveness and efficiency while maintaining a safe work environment.
• Safety Mindset - Promotes a respect for all aspects of safety, keeps workplace clean and safe, supports safety programs, policies/procedures, takes preventative and corrective action to address potential safety hazards and prevent future injuries, resists temptation to cut corners where safety is concerned, follows all safety related company policies and complies with location specific safety rules, drives safely on and off company property.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk and listen. 

• Body Positions: Must be able to be able to stand on feet for at least 8 hours/day
• intermittent walking, standing.
• Body Movements: The employee must have a full range of body movements including the use of hands & fingers to handle or feel objects, bending, reaching with hands and arms, and crouching.
• Body Senses: Must have command of the following senses: sight, hearing, speech and touch.  Specific vision abilities required include close vision, color vision, distant vision, depth perception, and the ability to adjust and focus.
• Strength: Occasionally must be able to lift and/or move up to 50 lbs.

WORK ENVIRONMENT

This position will spend most of their time working in a production area that is relatively loud with limited time in a professional office environment. This position frequently requires overtime and weekend work.  Travel is infrequent.

If you need any assistance seeking a job opportunity at Amsive, or if you need reasonable accommodation with the application process, please call (331) 318-7800.

Amsive is proud to be an Equal Opportunity Employer. We are committed to building a supportive and inclusive environment for all employees.  It is Amsive’s continuing policy to provide equal employment opportunity and not to discriminate on the basis of race, color, religion, pregnancy or childbirth, marital status, national origin, ancestry or citizenship status, age, disability, sex, sexual orientation, gender identity, veteran status or any other characteristic protected by applicable federal, state or local laws. This policy applies to all aspects of employment, including (but not limited to) application for employment, recruiting, hiring, compensation, benefits, promotions and transfers, training, layoffs, rehires, termination of employment and all other terms and conditions of employment.

As part of the Company's equal employment opportunity policy, Amsive will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities.

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