Supervisor, iTero Inside Sales - Align

Join a team that is changing millions of lives. 

Transforming smiles, changing lives. 

At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible. 

Ready to join us?

About this opportunity 

As the iTero Inside Sales Team Supervisor, you will lead a dynamic team of 8+ Inside Sales Representatives focused on prospecting, partnering with sales, and converting customers into iTero users. Your primary responsibility will be to drive the team's performance, develop strategies to enhance output, and ensure all goals are met. Responsibilities would include Team leadership, Sales Strategy and execution, prospecting and partnering, customer conversion, and performance management and reporting. The ideal candidate can foster a strong sales culture designed to reward results.  We are looking for an incredible leader that can create the right balance of sales results and teamwork, while consistently achieving stellar sales results.

In this role, you will… 

• Lead and motivate a team of 8+ Inside Sales Representatives to achieve and exceed sales targets.
• Provide ongoing coaching, training, and mentorship to ensure the team's professional development and success.
• Foster a positive and collaborative team environment that encourages innovation and high performance.
• Develop and implement strategic plans to drive iTero sales growth and market penetration.
• Collaborate with sales leadership to align inside sales efforts with broader sales strategies and objectives.
• Analyze sales data and market trends to identify opportunities for improvement and optimization.
• Oversee the prospecting efforts of the inside sales team to identify and qualify potential customers.
• Establish and nurture partnerships with key stakeholders, including sales teams and external partners, to drive customer conversions.
• Develop and maintain a robust pipeline of leads and opportunities to ensure consistent sales growth.
• Work closely with Inside Sales Representatives to develop effective sales pitches and presentations to convert prospects into iTero customers.
• Provide guidance on negotiation strategies to maximize conversion rates and deal profitability.
• Monitor customer feedback and satisfaction to identify areas for improvement and drive continuous enhancement of the sales process.
• Set clear performance expectations and KPIs for the inside sales team and monitor individual and team performance against targets.
• Conduct regular performance reviews and provide constructive feedback and coaching to drive improvement.
• Prepare and present regular reports and updates on sales performance, pipeline activity, and market trends to senior leadership.

In this role, you’ll need … 

• College Graduate (BA/BS) required.
• 4+ years of experience in a sales role, prior leadership experience preferred.
• Proven track record of success in inside sales leadership roles, preferably in the dental or medical device industry.
• Strong understanding of sales methodologies, techniques, and best practices.
• Excellent communication, interpersonal, and negotiation skills.
• Demonstrated ability to develop and implement strategic sales plans and drive results.
• Proficiency in CRM software and sales analytics tools.
• Leadership qualities including coaching, mentoring, and team-building skills.
• Proven track record of problem-solving skills, analytical capabilities, and collaboration skills, business analysis experience (including implementation, tracking, problem resolution and reporting)

This is a hybrid role based out of the Raleigh, NC office. This position requires in-office attendance Tuesday-Thursday (8 am-5 pm).

Sound like a good fit?    

Great! Click the "Apply" link to let us know you are interested. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network.     

About Align   

Align Technology is a publicly traded medical device company that is transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world’s largest manufacturer of custom 3D-printed materials.    

By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work – these are just some of the things employees say make Align Technology a great place to work.    

We respect your privacy. Please review our Applicant Privacy Policies for additional information.   

Global Diversity Statement:

At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees. We live our company values by promoting healthy people and healthy communities. All with the intent of changing millions of lives, one unique smile at a time.

Equal Opportunity Statement

It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for positions with Align must be legally authorized to work in the country which they are applying for and verification of employment eligibility will be required as a condition of hire.