Supervisor - Facility Maintenance Operations - United Airlines

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Key Responsibilities:

This position is required to supervise facilities maintenance operations at United staffed maintenance locations. Responsible for the local maintenance planning and execution; productivity, accountability and dependability program execution and (SLA) service level agreement compliance delivering the optimum level of performance in support of safe and reliable airline operations. Partners with all local customer bases ensuring positive customer relations and service level goals achieved. Maintain a positive working together relationship in a union environment.

Supervises Mechanic team performance and execution against all division and corporate maintenance objectives. This includes maintenance customer (SLA) service level agreement compliance, maintenance cycle time, all in service level goals / tolerances, planned and preventative maintenance program compliance.

Leads efficient and effective team maintenance operations in a positive, productive and safe work environment. Supervises maintenance productivity, coordinates technical training, manages employee dependability issues, supports team recognition program and supports employee accountability programs in accordance with policy. Leads safe and environmentally compliant maintenance operations. Supports all safety / OSHA, environmental and training programs compliance. Supports safety mitigation programs and leads investigations that support root cause analysis of accidents, injuries and incidences involving facility areas or team personnel. Maintains proactive communication and positive relations with maintenance team and customer group collaborators. Manages accurate and effective customer reporting and communication programs while sustaining positive customer service and effectiveness ratings.

• Supervises Mechanic team performance and execution against all division and corporate maintenance objectives
• This includes maintenance customer (SLA) service level agreement compliance, maintenance cycle time, all in service level goals / tolerances, planned and preventative maintenance program compliance
• Supports efficient and effective team maintenance operations in a positive, productive and safe work environment
• Supervises maintenance productivity, coordinates technical training, manages employee dependability issues, supports team recognition program and supports employee accountability programs in accordance with policy
• Lead safe and environmentally compliant maintenance operations
• Supports all safety / OSHA, environmental and training programs compliance
• Supports safety mitigation programs and leads investigations that support root cause analysis of accidents, injuries and incidences involving ground service equipment or team personnel
• Maintains proactive communication and positive relations with maintenance team and customer group partners
• Manages accurate and effective customer reporting and communication programs while sustaining positive customer service and effectiveness ratings

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

What’s needed to succeed (Minimum Qualifications):

• Post-secondary education in a technical- or maintenance –related field, or equivalent work experience
• Minimum 2 years experience in a maintenance- related role
• Knowledge of planning and execution of maintenance operations, leading a team of maintenance personnel, advanced computer skills
• Possess related technical knowledge
• Limited travel may be required
• Must be flexible to work any shift in a 24/7 operation, including nights, weekends and holidays
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• Associate’s degree in business or related field
• Related Skills / Trades Licenses
• Prefer experience in building maintenance/systems-related maintenance operations
• Prefer knowledge of facilities / building maintenance skills / trades, such as Electrical, HVAC, Conveyor, Plumbing, building maintenance / systems

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.