Supervisor - Dunkin Donuts - Albuquerque Sunport - Fresquez Companies Group

Team Fresquez is a family owned and operated business that operates over 20 restaurants in New Mexico, Texas, an...

Qualifications:

Experience in cash control/security procedures

Ability to multi-task and quickly prioritize tasks

Ability to handle high stress situations, ambiguity, and changing priorities

Good independent judgment/decision making skills

Excellent communication and problem-solving skills

Exceptional internal and external customer service and employee relation skills

Must be dependable, reliable, and motivated

The ability to drive, stand, sit, bend, and walk for long extended periods of time, and heavy lifting is required. Hearing, talking, presenting, delivering information and responding to instruction, providing training, and answering questions is also required

Proficient Word, Excel, PowerPoint and internet skills

Other Skills:

Organization, Time Management, Data Entry Skills, General Math Skills, Analyzing Information, Attention to Detail, Thoroughness, Reporting/Researching Results, Verbal and Written Communication Proficiency, Ethical Conduct, High Integrity, Confidentiality, Personal Responsibility, Accountability, Initiative, Accuracy, Follow Up/Through Skills, Dependability, Problem-Solving Skills, Positive Attitude, Teamwork Oriented, Self-Motivated, Independent Judgement

1-2 years restaurant leadership/management experience

Restaurant industry experience preferred. Culinary experience strongly preferred

Knowledge and understanding of relevant food safety and sanitation laws, principles, procedures, and practices.

Experience teaching, coaching, and training adults in a variety of environments and situations (technical, skills training as well as soft skills, leadership)

Proven ability to partner with and influence all levels of an organization, from senior level management to hourly employees

Strong writing, verbal communication, and presentation skills, including the ability to communicate with all levels of the organization

Ability to coach and motivate others to achieve departmental, and company goals

Ability to delegate and demonstrate leadership courage to hold others accountable for results and their actions

Excellent interpersonal skills with the ability to negotiate and influence

Places a value on diversity and shows respect for and openness to others’ backgrounds and ideas

Strong organizational skills with proven ability to manage multiple priorities and large projects across multiple disciplines with a strong attention to detail

Ability to handle high stress situations, ambiguity, and changing priorities

Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling

Must be able to work with Fresquez menu products, as well as work around potentially hazardous chemicals (i.e., cleaning products)

Prepare special reports/assist on special projects as needed or requested

Good PC competency such as the ability to use Microsoft Office Suite and other related software

Excellent listening skills

Professional behavior that contributes to creating an environment of respect and professionalism

Ability to maintain confidentiality

Effective organizational and time management skills; able to manage multiple priorities, to complete tasks/projects in a timely fashion

Ability to work in a fast-pace in an effective manner

Ability to work under pressure and to be flexible and adept to varying and changing demands

Effective and friendly interpersonal communication and interpersonal skills with internal and external customers

Work Environment:

This job operates in a fast-paced restaurant setting and is frequently subjected to heat, steam, fire, and noise. This role routinely uses standard restaurant equipment such as: ovens, cook tops, griddles, deep-fat fryers, grills, microwaves, sharp tools/slicers, as well as other equipment as necessary.

Physical or Environmental Demands:

The physical demands described here are representative of those that that must be met by an employee to successfully perform the essential functions of the job.

This position requires constant standing. All positions may require constant, frequent, or occasional: standing, walking, lifting, sitting, carrying, pushing, pulling, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, grasping, feeling, talking, hearing, repetitive motions, eye/hand/foot coordination. Must be able to lift up to 50lbs.

The noise level in the work environment is usually moderate to high.

Position Type and Expected Hours of Work:

This is an hourly position. Scheduled hours vary by restaurant needs, including necessary adjustments during high and low seasonal changes. Typical days and hours of work for this position are Monday-Sunday varying shifts. Other days/hours, including holidays, required as needed or assigned.

Required Experience and Skills:

A minimum of one year prep and/or cooking experience required. Restaurant experience preferred.

Knowledge and understanding of relevant food safety and sanitation laws, principles, procedures, and practices.

Work Authorization/Security Clearance:

Satisfactory completion of a pre-employment drug screening.

Satisfactory completion of a criminal background check.

Satisfactory completion of a background check in accordance with the Transportation Security Administration (TSA).

Language Ability:

Ability to read, analyze, interpret general business rules and technical procedures.

Ability to clearly and effectively communicate information and respond to questions from management and team members.

Other (Secondary) Responsibilities:

­­Assist with other restaurant functions including other assigned duties as needed. This may include cook, dishwashing, bussing, maintenance, cashiering, and cleanliness of equipment and facility.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EOE Statement:

Fresquez, Inc., Fresquez Concessions, Inc., NM Restaurant Investors Inc. DBA Village Inn, and LF Operations, LLC is an equal opportunity employer. It is our policy not to discriminate against any Employee or Applicant. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. The policy of nondiscrimination in employment includes but is not limited to: recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff or termination of employment.