Supervisor, Accounts Receivable - InfoTrack US

About InfoTrack

InfoTrack is a platform that seamlessly connects law firms to the courts and to the services that they need to litigate successfully. We're global leaders in legal technology with unparalleled expertise in forging integrations that can drastically improve the efficiency of law firms and the legal system.

As a highly ambitious company, we know that our people are critical to our success. That's why we're passionate about fostering a high-performance culture built on professional development, open communication, and transparent leadership. If you're smart, dedicated, and eager to help build a market-leading solution that makes a difference in the lives of our clients, join us.

About the role

In this position, you’ll supervise a team of skilled accounts receivable professionals, ensuring the timely and accurate collection of customer payments. By fostering a collaborative environment and leveraging your financial expertise, you’ll drive results that contribute directly to the organization’s financial health.

Responsibilities

• Supervise, train, and mentor a team of accounts receivable specialists, providing guidance, managing performance, and supporting professional development to meet departmental goals.
• Develop and execute strategies for effective collections and dispute resolution.
• Oversee cash application across subsidiaries and manage various billing platforms, including Maxio, Recurly, and NetSuite.
• Prepare and analyze accounts receivable reports to monitor performance and identify improvement opportunities.
• Conduct trend analysis to optimize processes and performance.
• Collaborate with Sales and Customer Support teams to reduce days sales outstanding (DSO) and enhance credit and collection strategies.
• Build and maintain positive relationships with key customers, addressing concerns and resolving escalated issues promptly.

Requirements

• Bachelor’s degree in accounting, finance, or a related field, or equivalent industry experience.

• Proven experience in accounts receivable or related finance roles.
• In-depth understanding of accounting principles and processes related to accounts receivable.
• Proficiency in NetSuite, Salesforce, Maxio (Chargify), and MS Office 365 (advanced Excel skills required).
• Strong organizational skills and the ability to prioritize tasks in a fast-paced environment.
• Exceptional communication and interpersonal abilities.
• Demonstrated ability to motivate and develop a team, manage performance, and delegate effectively.

Compensation

The anticipated starting base pay range for this role is listed below. Base salary is not the only component of our competitive total rewards package - you may also be eligible for bonus, commissions, equity, and other benefits as described below. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications.

$52,000 - $88,000 base pay

Benefits

What Sets InfoTrack apart

At InfoTrack, we’re committed to a workplace where everyone feels comfortable doing their best work and having fun! We also believe in a work/life balance that fulfills you while you’re here and supports you when you’re not. We built our benefits package to prove that we’re committed to you having everything you need.

Here is what we offer full-time employees:

• 401(k) Match
• Medical, Dental, & Vision Insurance- 85% of employee premiums are covered by InfoTrack, and 70% for your family premiums
• Employer-funded Short/Long-Term Disability, Life, and Accidental Death & Dismemberment (AD&D) Insurance
• 20 Days of Paid Time Off (PTO)
• 11 Paid Holidays
• “Be Me Time” off for mental health, re-charging, volunteering
• Matching Gift Program
• Monthly Internet Stipend for Remote Employees

Our Commitment

We believe that the key to our success is you. Your unique background, life experience, knowledge, self-expression, and talent make you uniquely you. Who you are, what you have experienced, and how you think inspires us to be innovative and bold.

InfoTrack is an equal opportunity employer. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, ancestry, sex, gender identity and expression, national origin, citizenship, marital status, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs.