Supervisor Accounts Management - Commercial Products & Sales - Presbyterian Healthcare Services

Overview:

Now hiring a Supervisor Accounts Management for our Commercial Products & Sales!

As a Supervisor, you will be responsible for daily supervision of an assigned team of Account Managers in servicing and retaining Commercial groups including fully insured and self-funded business. Educates, trains and supports Account Managers to plan and implement group specific strategies while utilizing the Underwriting and Administrative guidelines established by the organization. Develops broker relationships and partners with the Department Director to provide front line leadership in the renewal of groups at risk and/or major accounts.

How you belong matters here.

We value our employees' differences and find strength in the diversity of our team and community.

 

At Presbyterian, it's not just what we do that matters. It's how we do it - and it starts with our incredible team. From Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members.

Why Join Us

• Full Time - Exempt: Yes
• Job is based Rev Hugh Cooper Admin Center
• Work hours: Days
• Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees.

Ideal Candidate:

Three to six years experience in sales and or service position required, preferably in managed care/health plan. 

Qualifications:

• High school (G.E.D) required, Bachelors degree preferred.
• New Mexico State Health and Life License required.
• Three to six years experience in sales and or service position required, preferably in managed care.
• Demonstrates the ability to lead and accomplish specific outcomes or goals through others

 

Responsibilities:

• Provides daily operational leadership to assigned Account Management team including coordinating activities and/or assignments, evaluating outcomes through marketing measurements and standards, and troubleshooting escalated problems.
• Participates in the selection, hiring, training and evaluation of assigned team, enabling the most qualified individuals have the feedback, skills, tools and resources necessary to meet the organizational objectives for the Commercial Sales and Account Management unit.
• Develops and maintains relationships with internal and external customers to ensure Commercial Sales & Account Management department is able to exceed organizational expectations.
• Maintain a limited book of business.
• Actively supports the Commercial Sales Team in prospecting and increasing market share, including enhanced product selection by current accounts.
• Actively pursues a comprehensive understanding of the products offered by the organization along with continually developing industry knowledge to serve as a resource to Account Management Team, Brokers, and customer groups.
• Through regular interactions with customer groups and team members, researches and assesses customer needs, offers solutions, and provide the feedback on products and services to the Commercial Leadership team enabling continuous evaluation and improvement of the services and products provided.
• Assists Account Managers in service relationships that include, benefit renewals, member education, trouble shooting and ongoing service strategy specific to the employer group.
• Perform other duties as assigned.

Benefits:

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

Inclusion and Diversity
Our culture is one of knowing and respecting our patients, members, and each other. We capture this in our Promise and CARES commitments.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

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Maximum Offer for this position is up to:USD $44.49/Hr.Compensation Disclaimer:The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.