Summer Intern, Data Analytics - Port Authority of New York and New Jersey
New York, NY
About the Job
Description
About the internship:
E-ZPass Customer Service is looking for a Data Analytics intern to join their team! The E-ZPass Customer Service team works closely with customers and non-revenue account holders who use Port Authority bridges and tunnels. Our team’s mission is to ensure that customers have a positive experience when contacting us. The team works to successfully resolve any outstanding issues that may occur with E-ZPass accounts and Toll Bills.
Responsibilities:
+ Complete ad-hoc data analysis tasks ranging from: gathering, cleaning, and validating data outputs using Excel and Oracle SQL.
+ Create Power BI visuals after gathering stakeholders’ requirements.
+ Maintain and improve existing Microsoft Power Automate workflows.
+ Automate workflows using Microsoft Power Automate or python.
+ Maintain and improve existing team’s financial model
+ Create various new data collection processes
Minimum Qualifications:
+ Enrollment at a college/university through Summer 2025 and into the Fall 2025 semester
+ Major in Business Administration, Computer Science, Information Systems, Data Science/Analytics, Operations Research, or a related field.
Desired Qualifications:
+ Beginner to intermediate SQL skills
+ Proficient in technology and basic Microsoft Office platforms
+ Working knowledge of databases
+ Some knowledge of Microsoft Power Automate and Power Apps
+ Excellent analytical and research skills
+ Familiarity with metrics and KPIs is a plus
Internship Details
+ The start date will be Thursday, May 29, 2025
+ The internship will last approximately 12 weeks, ending on Friday, August 22, 2025
+ This is a full-time internship (5 days per week at 7.25 hours per day)
+ The format is expected to be enter hybrid
Selection Process
+ Only applicants under consideration will be contacted
+ If selected to move forward, the hiring team will reach out directly to schedule 1-2 interviews
+ Different internships will have different timelines for interviews
Compensation & Benefits
+ The hourly rate range is $17.63 to $29.57 (the exact rate will be determined by internship type and rising school year)
+ Ability to opt in to the New York State and Local Retirement System
+ Access to Employee Business Resource Groups (https://www.jointheportauthority.com/pages/diversity-inclusion-programs)
+ Facility Tours
+ Career Panels
+ Social/Networking Events
REQNUMBER: 62458
About the internship:
E-ZPass Customer Service is looking for a Data Analytics intern to join their team! The E-ZPass Customer Service team works closely with customers and non-revenue account holders who use Port Authority bridges and tunnels. Our team’s mission is to ensure that customers have a positive experience when contacting us. The team works to successfully resolve any outstanding issues that may occur with E-ZPass accounts and Toll Bills.
Responsibilities:
+ Complete ad-hoc data analysis tasks ranging from: gathering, cleaning, and validating data outputs using Excel and Oracle SQL.
+ Create Power BI visuals after gathering stakeholders’ requirements.
+ Maintain and improve existing Microsoft Power Automate workflows.
+ Automate workflows using Microsoft Power Automate or python.
+ Maintain and improve existing team’s financial model
+ Create various new data collection processes
Minimum Qualifications:
+ Enrollment at a college/university through Summer 2025 and into the Fall 2025 semester
+ Major in Business Administration, Computer Science, Information Systems, Data Science/Analytics, Operations Research, or a related field.
Desired Qualifications:
+ Beginner to intermediate SQL skills
+ Proficient in technology and basic Microsoft Office platforms
+ Working knowledge of databases
+ Some knowledge of Microsoft Power Automate and Power Apps
+ Excellent analytical and research skills
+ Familiarity with metrics and KPIs is a plus
Internship Details
+ The start date will be Thursday, May 29, 2025
+ The internship will last approximately 12 weeks, ending on Friday, August 22, 2025
+ This is a full-time internship (5 days per week at 7.25 hours per day)
+ The format is expected to be enter hybrid
Selection Process
+ Only applicants under consideration will be contacted
+ If selected to move forward, the hiring team will reach out directly to schedule 1-2 interviews
+ Different internships will have different timelines for interviews
Compensation & Benefits
+ The hourly rate range is $17.63 to $29.57 (the exact rate will be determined by internship type and rising school year)
+ Ability to opt in to the New York State and Local Retirement System
+ Access to Employee Business Resource Groups (https://www.jointheportauthority.com/pages/diversity-inclusion-programs)
+ Facility Tours
+ Career Panels
+ Social/Networking Events
REQNUMBER: 62458
Source : Port Authority of New York and New Jersey