Substitute Meal Site Manager - Ozaukee County
Port Washington, WI 53074
About the Job
Job Summary
The Substitute Meal Site Manager fills in when a Dining Center Coordinator takes vacation or sick time. The Substitute Meal Site Manager performs duties necessary to package home-delivered meals for volunteers and set ups, serves and cleans up lunch, and monitors food safety and sanitation standards.
Essential Functions and Responsibilities
The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully with or without reasonable accommodations to be qualified for the position. Other duties may be required and assigned.
25% Food Safety:
Takes food temperatures, holds food to a correct temperature, and dates food. Records temperatures on log when food arrives, when meals are delivered, and when food is served for congregate diners.
20% Coordinate and Package Home-Delivered Meals:
Reviews route sheets, labels food with the correct volunteer and notes cancelled meals. Dates meals and holds correct temperature by putting meal trays in oven and collates cold and frozen meals for each route with ice packs in coolers and when volunteer arrives, heats hot pack, packages meals in thermal bags for each route. Provides instructions and reviews route with volunteer upon return, and if there were any concerns with customers. Unpacks coolers and thermal bags and sanitizes equipment.
10% Set-up:
Wash, sanitize, and correctly set table with placemat, plasticware, napkin, condiments.
10% Serving Meals:
Makes and serves coffee, temperature checks food before serving, Serves milk and plates food according to serving size, makes up frozen trays with extra food and dating food.
10% Meal Clean-up:
Puts bulk serving containers in coffin and any extra tools used to hold temperatures from caterer; prepares coffins for Meal Program Staff Driver to pick up. Wash tables, sweeps floor, puts away condiments, takes out garbage, wash and sanitize serving spoons, and cleans coffee maker.
5% Sanitation:
Wash and disinfect/sanitize work area, tables, counters.
5% Daily Paperwork:
Collects sign-in sheet, counts daily donations and record on deposit summary. Completes daily roster for meals served and if nutrition education was passed out. Collects route sheets from home delivered meal volunteers and confirms everyone was home for food delivery. Checks on number of meals to order. Listens to phone messages, answers phone, adds ordered/cancelled meals to roster/route sheets, coordinates volunteer schedule.
5% Meal Ordering:
Records meals on roster for meal reservations, and notes whether a congregate dining meal or a carryout meal and information given to the Meal Program Coordinator.
5% Volunteer Coordination:
Makes sure there is a scheduled volunteer for the day. Calls for replacement volunteer if scheduled volunteer cancels. Reviews route information for the day with volunteers.
5% Volunteer Supervision:
Supervises volunteers who set up service, assist with serving meals, and cleans up after service. Serves as substitute meal manager and oversees duties being completed, and records volunteer hours.
Supervision Exercised
Provide direction to participants who volunteer at the site; may also provide direction to volunteers who deliver meals.
Minimum Education Qualifications
Education and/or Experience Requirements:
Licenses, Certifications, and Other Requirements:
Minimum Knowledge, Skills, and Abilities Qualifications
In order to perform the functions and responsibilities of the position (listed above) the following knowledge, skills, and abilities are essential.
In evaluating candidates for this position, Ozaukee County may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.
Physical Requirements
Work Environment
Must be available to work at very short notice. Completion of paperwork must be done in a common area with some distractions. Some sites may require occasional set-up of extra tables and chairs.
Physical ability to assist (on periodic basis) the delivery person in receiving food.
EOE / ADA Statement
Ozaukee County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Ozaukee County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Nothing in this job description limits management’s right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change.
The Substitute Meal Site Manager fills in when a Dining Center Coordinator takes vacation or sick time. The Substitute Meal Site Manager performs duties necessary to package home-delivered meals for volunteers and set ups, serves and cleans up lunch, and monitors food safety and sanitation standards.
Essential Functions and Responsibilities
The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully with or without reasonable accommodations to be qualified for the position. Other duties may be required and assigned.
25% Food Safety:
Takes food temperatures, holds food to a correct temperature, and dates food. Records temperatures on log when food arrives, when meals are delivered, and when food is served for congregate diners.
20% Coordinate and Package Home-Delivered Meals:
Reviews route sheets, labels food with the correct volunteer and notes cancelled meals. Dates meals and holds correct temperature by putting meal trays in oven and collates cold and frozen meals for each route with ice packs in coolers and when volunteer arrives, heats hot pack, packages meals in thermal bags for each route. Provides instructions and reviews route with volunteer upon return, and if there were any concerns with customers. Unpacks coolers and thermal bags and sanitizes equipment.
10% Set-up:
Wash, sanitize, and correctly set table with placemat, plasticware, napkin, condiments.
10% Serving Meals:
Makes and serves coffee, temperature checks food before serving, Serves milk and plates food according to serving size, makes up frozen trays with extra food and dating food.
10% Meal Clean-up:
Puts bulk serving containers in coffin and any extra tools used to hold temperatures from caterer; prepares coffins for Meal Program Staff Driver to pick up. Wash tables, sweeps floor, puts away condiments, takes out garbage, wash and sanitize serving spoons, and cleans coffee maker.
5% Sanitation:
Wash and disinfect/sanitize work area, tables, counters.
5% Daily Paperwork:
Collects sign-in sheet, counts daily donations and record on deposit summary. Completes daily roster for meals served and if nutrition education was passed out. Collects route sheets from home delivered meal volunteers and confirms everyone was home for food delivery. Checks on number of meals to order. Listens to phone messages, answers phone, adds ordered/cancelled meals to roster/route sheets, coordinates volunteer schedule.
5% Meal Ordering:
Records meals on roster for meal reservations, and notes whether a congregate dining meal or a carryout meal and information given to the Meal Program Coordinator.
5% Volunteer Coordination:
Makes sure there is a scheduled volunteer for the day. Calls for replacement volunteer if scheduled volunteer cancels. Reviews route information for the day with volunteers.
5% Volunteer Supervision:
Supervises volunteers who set up service, assist with serving meals, and cleans up after service. Serves as substitute meal manager and oversees duties being completed, and records volunteer hours.
Supervision Exercised
Provide direction to participants who volunteer at the site; may also provide direction to volunteers who deliver meals.
Minimum Education Qualifications
Education and/or Experience Requirements:
- High School diploma required.
- One year working with senior population.
Licenses, Certifications, and Other Requirements:
- Successful passage of Serving Safe Food test after hire.
- Completion of the following tests in a three-year period: Food Safety, Accident Prevention, Customer Service, Ethics and Boundaries/Confidentiality, Nutrition Standards/Portion Control, First Aid Choking, Emergency Preparedness/Severe Weather, Red Flags.
- Annual Fire Safety training.
Minimum Knowledge, Skills, and Abilities Qualifications
In order to perform the functions and responsibilities of the position (listed above) the following knowledge, skills, and abilities are essential.
- Ability to work well with the elderly.
- Good organizational skills.
- Effective communication skills.
- Ability to understand and follow directions.
In evaluating candidates for this position, Ozaukee County may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.
Physical Requirements
- Ability to lift up to 30 lbs.
Work Environment
Must be available to work at very short notice. Completion of paperwork must be done in a common area with some distractions. Some sites may require occasional set-up of extra tables and chairs.
Physical ability to assist (on periodic basis) the delivery person in receiving food.
EOE / ADA Statement
Ozaukee County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Ozaukee County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Nothing in this job description limits management’s right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change.
Ozaukee County offers a generous benefits package including: health, dental, life, & vision insurance; free employee health clinic & Teladoc; paid holidays, vacation, & sick time; state of Wisconsin WRS defined benefit pension program; bonus opportunities; employee fitness room; wellness program & wellness reimbursement; tuition reimbursement & continuing education opportunities; and more! Please note some that benefits offered are dependent on full-time/part-time status.
Ozaukee County prohibits discrimination and harassment of any type against applicants and employees on the basis of race, color, religion, sex, national origin, age, handicap, disability, genetics, veteran status or military service, marital status or sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state or local laws. Ozaukee County also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans With Disabilities Act and applicable state and local laws.
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Source : Ozaukee County