Subsidy Program Manager - Upwards (formerly WeeCare)

Ranked #292 on Inc. 5000 Fastest-Growing Private Companies

About Upwards:

Upwards (upwards.com) is a fast-growing Los Angeles-based startup transforming childcare in the United States. Backed by top investors and VCs, we're making childcare accessible to all families by connecting families, caregivers, employers, and governments to offer benefits programs that meet ever-evolving family needs.

It is our mission to solve care for good.

Company Overview

We are a team on a mission to make childcare accessible and affordable. We do this by building exclusive technologies and processes that connect families, providers, and employers in an efficient and enjoyable manner.

The core of what we do is childcare benefits. Families love us because we have the largest childcare network in the United States. Childcare providers love us because we help their businesses flourish. Employers love us because we help them easily offer childcare benefits that their employees use. ECE stakeholders and governments love us because we bring a creative, fresh, data-driven perspective by providing modern programs and solutions that fix systemic ecosystem problems in the childcare infrastructure. These programs and partnerships are important for building trust in the childcare community and continuing to develop the Upwards brand.

The role of the Subsidy Program Manager

The Subsidy Program Manager will oversee all aspects of the program's operations, including team management and reporting metrics. Their primary responsibility will be to ensure the continual improvement and high quality of the Upwards Subsidy Program concerning governmental standards while collaborating with various teams and maintaining external client relationships. 

Key Responsibilities:

• Oversees internal and external constituencies on professional and organizational matters on Subsidy
• Facilitate seamless communication and collaboration across departments, teams, or organizations by serving as a conduit, connecting and coordinating efforts to ensure operational efficiency and effective decision-making.
• Provides direction and integrative coordination of planning and development in compliance with governmental subsidy contracts
• Designs and evaluates program operations and staffing to accomplish program goals and objectives  
• Serves as the principal point of collaboration in operational matters on the current mission and work scopes within the program
• Complete monthly reports concerning each program and submit them to portals or designated points of contact
• Establishes and implements short and long-range goals for the administration of subsidies
• Oversees all facets of daily operations of programming, ensuring compliance with governing laws and regulations
• Conveys child care subsidy programming structure concerning external sources to include governmental or prospective funding agencies
• Analyze and present operational data to both your team and leadership, stakeholders, other teams to ensure understanding and facilitate problem resolution

You'll excel at this role if you have:

• Knowledge of concepts, principles, and methods specific to program operations
• Ability to foster a cooperative workforce within a complex/ fluid organizational structure
• Experience with organizational structure and engineering operations
• Skill in creating and examining policy and procedures 
• Programming planning, development and implementation, and leadership skills
• Experience directly related to child development observation and assessment tools
• Completed degree(s) from an accredited institution

Must haves:

• Bachelor's degree in early childhood education or child development. Or related degree with six units in administration and supervision of early childhood education or child development or twelve units in early childhood education or development, with two years of experience in early childhood education or child care development. 
• Strong written and verbal communication skills; comfortable presenting information to the government and contacting cold leads to building potential relationships.
• Previous relationship management experience, from creating, building, and growing relationships.
• Exceptional attention to detail, time and project management skills, the ability to manage multiple projects and deadlines simultaneously, and the ability to work autonomously. 
• Technology: Be tech savvy. We are a tech company that utilizes Apple, Google Suite, Microsoft Office, Zoom, HubSpot, CRM, and Slack. 

Bonus if you have the following:

• Knowledge/experience of business to government (B2G).
• Knowledge of the childcare industry and its challenges.
• Previous startup experience, bonus if it has been in tech.
• Enjoys a fast-paced, dynamic environment with little supervision, someone who is a go-getter.
• Comes up with creative solutions, is assertive, is a quick thinker, and is a pioneer.

What the Interview Process will look like

• 1st Interview: Recruiting Manager
• 2nd Interview: Manager Interview
• 3rd Interview: Take Home Exercise & Presentation
• 4th interview: Team Interview

Let's talk about the perks at Upwards:

• Salary Range: $95,000 - $105,000 yearly
• Comprehensive Benefits - Medical, Vision, Dental, Short and Long Term Disability.
• Parental Leave - Upwards provides a generous parental leave.
• Monthly Fringe Benefits - Reward yourself with 100+ lifestyle benefits such as food delivery, travel, fitness perks and more!
• 401K with a 3% Match - You invest in us, we are going to invest in your future.
• Flexible Paid Time Off - We encourage you to take time for yourself.
• Equity - We want our employees to be stakeholders.
• Paid access to co-working spaces - Come join us at WeWork!
• Stipend to outfit your home office - We are 100% remote, so find that comfy chair!
• Yearly professional development stipend - We support career development for all employees.
  

Compensation determinations rely on various factors, encompassing the position level, the individual's skills, knowledge, and capabilities, the location of the role, internal fairness considerations, and alignment with market data.

Upwards, as an E-Verify participant and equal opportunity employer, does not discriminate based on race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. Rest assured that all your information will be treated confidentially in accordance with EEO guidelines.