Student Account Specialist - HCA Healthcare

Description

Introduction

Are you passionate about delivering superior work outcomes? At Galen College of Nursing, we are committed to a single purpose: offering excellence in nursing education. Our staff and administration live out our vision! We change the life of one to care for the lives of many. Jump-start your career as a Student Account Specialist today with Galen College of Nursing.

Benefits

At Galen College of Nursing, we want to ensure your needs are met. We offer a comprehensive package of medical, dental, and vision plans along with unique benefits, including:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
  

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our students’ lives and you have the opportunity to make a difference. We are looking for a dedicated Student Account Specialist to be a part of our team.

Job Summary and Qualifications

The Student Accounts Specialist will provide assistance to students in the collection and distribution of cash and agency funds for active students. The Specialist will work with the campus Bursar and Financial Aid department, as well as Main Campus Accounting to ensure student accounts are current and accurate.

Position Responsibilities 

1. Accept Payments
2. Meet with walk-in students to help prioritize student appointments, needs, and questions for timely resolution.
3. Meet with walk-in students to help prioritize student appointments, needs, and questions for timely resolution.
4. Set up and adjust payment plans.
5. Engage in cash collections for incoming, current, and graduating students.
6. Thoroughly document contact with students in CV.
7. Review scheduled stipends for accuracy and distribute student checks.
8. Work with financial aid in document collection and setting funding picture for students.
9. Assist financial aid team with obtaining items needed for packaging/repackaging.
10. Assist in process of agency billing.
11. Run reports in Ellucian Colleague to monitor and improve cash collections, timely billing and invoicing.
12. Run reports in Ellucian Colleague to monitor and resolve repackaging needs for current students.
13. All other duties as assigned.

What qualifications you will need:

• Education: Degree preferred; experience in lieu of education will be considered.

• Experience: Experience in working with financial aid, customer accounts and/or customer service preferred, as well as experience using Microsoft systems such as Word and Excel. Ability to effectively communicate with a wide variety of people
  

• Special Qualifications: Position requires great attention to detail, time management skills, and willingness to be a team player. Ability to document all communications with students in Ellucian Colleague. Must have enough knowledge to be able to determine what documents are needed and be able to assist with their completion. The candidate must have the ability to enroll in and be granted access to all Department of Education websites, including but not limited to NSLDS, COD, CPS, etc.
  

  Only candidates with no history of prior student loan default will be considered.

• Physical/Mental Demands & Work Environment: Must be able to sit at a computer desk for eight hours each day.

• Degree of Supervision: Minimal
  

Galen College Values: 

Inclusivity: I foster an environment that provides opportunities for every individual to reach their full potential. 

Character: I act with integrity and compassion in all I do. 

Accountability: I own my role and accept responsibility for my actions. 

Respect: I value every person as an individual with unique contributions worthy of consideration. 

Excellence: I commit myself to the highest level of quality in everything I do. 

At Galen College of Nursing, we offer a unique educational experience we call Pure Nursing. With a focus on nursing education, our knowledgeable and caring faculty and staff take a personal interest in helping our students achieve their goals. Galen is regionally accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award Associate, Baccalaureate, and Master's Degrees. Our baccalaureate degree in nursing program is accredited by the Commission on Collegiate Nursing Education (CCNE), and the associate and master’s degree in nursing programs are accredited by the Accreditation Commission for Education in Nursing (ACEN). For complete information related to Galen’s accreditation status, please visit our website. 

Galen College of Nursing is recognized as a 2023 National League of Nursing (NLN) Center of Excellence (COE)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.