Quality Assurance Analyst - Empower AI Inc.

Overview

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.

Responsibilities

ESSENTIAL FUNCTIONS BY LEVEL:

EmpowerAI is in search on a Quality Assurance Analyst to support the Air National Guard Reserve Order Writing System (AROWS) as part of the Air National Guard Web Tools and Cloud Support Contract.  AROWS is a CAC enabled, cloud-based information system that supports Air National Guard operations and training missions.  It is used to generate active service and change of station orders; electronically certify duty performance for active service orders; generate group inactive duty drill rosters; electronically certify duty performance for group inactive duty; and electronically certify individual inactive duty performance for all Air National Guard Members located throughout the United States and its territories.  Success of the AROWS Program relies on effective and efficient Change Control and Release Management Process.  The QA Analyst will perform the following functions:

• Lead execution of Change and Release Management Procedures for major, minor, and emergency releases, including infrastructure updates.
• Facilitate Change Control Board Meetings and Joint Application Design Sessions.
• Develop Test Plans, Requirements Traceability Matrices, and Test Scenarios applicable to approved System Change Requests.
• Conduct Independent Regression and System Acceptance Testing.
• Facilitate execution of User Acceptance Test procedures with teams consisting of Military and Government Functional Representatives.
• Develop Release Notes and lead efforts to update AROWS Job Aids in coordination with AROWS Production Releases.
• Provide oversight of Source Code Migration and Configuration Change Verification activities.
• Serve as the AROWS Program Management Office (PMO) liaison to the AROWS Development Team.
• Coordinate update of Standard Operating Procedures to ensure accurate reflection of AROWS PMO activities.
• Maintain the AROWS Internal and Public Facing SharePoint Sites to ensure posted information remains relevant to the AROWS User Community and Stakeholders.

Qualifications

MINIMUM REQUIREMENTS:

• Bachelor’s Degree in Information Systems, Information Assurance Management, Computer Science, or related field.  (May be substituted for relevant work experience).
• The ideal candidate will have at least 5 years of experience performing Quality Assurance, System Testing, and Release Management Activities on a moderately complex program. 
• Must pass a Government Public Trust Background Check or possess a DoD Secret Security Clearance.
• Proficiency in MS Word and MS Excel.
• Excellent oral and written communication skills 

EXPERIENCE REQUIRED BY LEVEL:

• II: 4 – 9 Years

PREFERRED EDUCATION AND EXPERIENCE:

• Demonstrated experience using the principles of Information Technology Service Management (i.e., ITIL) a plus.
• Working Knowledge of JIRA Change Management Software a plus.
• Working knowledge of Automated Testing Tools a plus.

PHYSICAL REQUIREMENTS:

• Travel by land or air transportation 25%

About Empower AI

It is the policy of Empower AI to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by federal, state, or local laws or regulations. In addition, we affirm that all compensation, benefits, company-sponsored training, educational assistance, social, and recreational programs are administered without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, or gender identity. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations.  Empower AI is a VEVRAA Federal Contractor.